Southbridge Chrysler - Okotoks, AB

Visit Geno's Garage for Truck accessories.

The most recent reports are at the top of the list; the oldest are at the bottom.

Sales=Excellent, Service=Excellent, Parts=Don't Know, bought there=Yes, scv_there=Yes, Buy_DaimlerChrysler_again=Yes,
Just bought a truck from there and they were awesome - so nice to deal with and we didn't feel any pressure to hurry up and make up our mind right away. Had my other car serviced there as well and have nothing but great things to say. So helpful and they got my car in and out with no problems at all and so fast!! They were great. I will definitely stay a loyal customer!!
Submitted by: Withheld by request
Number of dealership visits=2, Last visit date=April 24, 2007, Date report submitted: Apr 25 00:06:39 EDT 2007

Sales=Don't Know, Service=Poor, Parts=Don't Know, bought there=No, scv_there=Yes, Buy_DaimlerChrysler_again=Maybe,
Had my truck in to change T case, They ordered a tranny instead.So i waited for over a week to get my truck, I needed a truck for a courtesy vehicle they gave me a seibring. I work in the oil patch that car couldn't get me to work. Two weeks later my t case broke again, so i got the same sh***y service once more. I get my truck back and not even 24 hours later my t case is leaking all over my driveway. I call them and they tell i half to wait three days to get my truck in. This the most horrific experience I've ever had at a dealership. I strongly suggest some body go there and fix this disaster of a service department. STAY AWAY...
Submitted by: Withheld by request
Number of dealership visits=3 too many, Last visit date=July 6 2006, Date report submitted: Jul 9 13:02:26 EDT 2006

Sales=Avoid, Service=Poor, Parts=Don't Know, bought there=Yes, scv_there=Yes, Buy_DaimlerChrysler_again=Maybe,
Had the opportunity to work with the owner and one of the sales staff on the purchase of a 2001 2500 Dodge Truck. Although not fully incompetent, I would have to say that both of them were the most unethical individuals I have ever dealt with. Numerous additional equipment on my truck was not installed when I went to pick up the vehicle and it took over a month to have everything installed. In fact, at the end of it all I had to install my own mud flaps. Getting what was supposed to be on the truck in the first place was the only time I have ever dealt with the service department and since this time 2.5 yrs ago I have not returned and have spoke of how bad of an experience this one to everyone I know who plan on buying Dodge.
Stay away from this dealership. Perhaps one day there will be new owner, but for now this guy's reputation is becoming legendary in this part of the province.
Number of dealership visits=1, Last visit date=August 2001, Date report submitted: Jan 21 01:45:38 EST 2004

Sales=Avoid, Service=Avoid, scv_there=Yes,
Must be an ownership problem, new and less knowledgeable staff every time I go !!!!!!
Number of dealership visits=3, Last visit date=03/15/03, Date report submitted: 05 May 2003 16:17

Sales=Excellent, Service=Don't Know,
Finally, a no BS type of dealership! Sales guy was truly great, not pushy AT ALL. He was helpful, but let us make up our mind. I would recommend these guys ANY DAY! Their financing guy spent just about an entire day on the phone trying to get us the truck. They ALL went the extra mile that makes a big difference.

Dealership Rating:
	Good sales department, good service
	Fair sales, fair service
	Conflicting or not enough information
	Poor Service or Poor Sales Department
	Avoid like the plague!!
	Don't Know / No Experience

This page was edited on: April 25, 2007