Greater Birmingham Dodge Chrysler Jeep - Birmingham, AL

Visit Geno's Garage for Truck accessories.

The most recent reports are at the top of the list; the oldest are at the bottom.

Sales=Poor, Service=Don't Know, Parts=Don't Know, bought there=No, scv_there=No, Buy_DaimlerChrysler_again=Yes,
Way out of line on pricing, and tried to steal my trade in. Turned around and a week later bought a nicer unit in TN for less money and no hassle. This dealership seemed to have more salespeople than it did vehicles.
Submitted by: Withheld by request
Number of dealership visits=2, Last visit date=Aug 07, Date report submitted: Sep 11 13:14:59 EDT 2007

Sales=Poor, Service=Don't Know, Parts=Don't Know, bought there=Yes, scv_there=No, Buy_DaimlerChrysler_again=No,
I called the dealership to inquire about the add on the radio. I asked if there were any Dakotas left for $12990.00, I was told there were by a salesman. When I arrived about 30 minutes later there were none left according to the same salesman. I drove another Dakota that was very close to the ones they had on sale. The salesman brought the sales manager to give me the price for the one I drove. He brought a blank piece of paper with the figures for both trucks prices written on it. The difference between the two was a thousand dollars (not that big of a deal). The problem I had was the bottom line for the one that was on sale was $17995.00 after tax,tag, and title. He started off by adding in a destination charge of $675.00 and a $400.00 rebate of some kind that "must" be added into the price so it could be taxed before I could get it, then tax, tag and title. I'm sorry but tax, tag and title together are not $5,000.00 unless the tax has been changed from 9% to 35%. I have no issue with someone selling me a vehicle for the actual price they advertise plus actual tax, tag, and title, but when they just use the add to get me into the dealership to sell me something more expensive is what I don't like at all. I bought a jeep from the same dealership before the name change years ago and the same tactic was used. I went in there looking to buy the advertised wrangler but they were out and I bought a more expensive one. The name may have changed but the same bait and switch is still being used. If Greater Birmingham Chrysler Dodge is a five star Dodge Chrysler certified dealer then the five star rating for ANY dealership isn't worth the ink used to print it on the sign.
Submitted by: =Bob
Number of dealership visits=2, Last visit date=6/18/05, Date report submitted: Jun 22 08:44:46 EDT 2005

Dealership Rating:
	Good sales department, good service
	Fair sales, fair service
	Conflicting or not enough information
	Poor Service or Poor Sales Department
	Avoid like the plague!!
	No Experience / Don't Know

This page was edited on: September 19, 2007