Stan McCulloch C-P-D, Inc. - Decatur, AL

Visit Geno's Garage for Truck accessories.

The most recent reports are at the top of the list; the oldest are at the bottom.

Sales=Good, Service=Poor, Parts=Don't Know, bought there=Yes, scv_there=Yes, Buy_DaimlerChrysler_again=Maybe,
I have a 1994 Dodge Grand caravan LE that i purchased. The transmission has always had problems. When you are coming to a stop you would get bump as it shifted down to 1st gear. If you come to a rolling stop and start to accelerate you get a jerk shift. Stan McCulloch Chrysler Dodge could not fix the problem. Most of the work has been done by Huntsville Dodge Alabama. They have reprogrammed the computer changed the oil in transmission several times. Even though i did not buy the dodge from them. I even purchased the extended warranty from Huntsville Dodge because of this problem.
Most of the time when i took the car in they never wrote a ticket. Now that i have 94000 + miles on the car they tell me that particular transmission in the 1994 and 1995 have manufacturing defects. They said even if they rebuilt the transmission they could not fix all of the problems. I think Dodge should repair or replace the transmission since they knew they were defective. I would like t! o mention that the Huntsville Dodge service department made an effort to fix the problem based on what Dodge told them. I would like for you to send a copy of this to Dodge.
I am not the only Dodge owner with these problems. They even sent out a trouble shooter to ride in the Van but could not find the problem.
Submitted by: James seales                  jimaseales[a]knology.net
Number of dealership visits=App. 10, Last visit date=2002, Date report submitted: Oct 13 12:26:29 EDT 2004

Sales=Good, Service=Poor, Parts=Good, bought there=Yes, scv_there=Yes, Buy_DaimlerChrysler_again=Maybe,
I think when a service dept. can decide you are at fault for a missing part under your new 4 wheel drive dodge ram tough truck just because is dirty, i think it time to change dealerships. the part is called a vapor canister, found under truck mounded on frame, and is a $189.00 piece of plastic with labor. new truck with extended warranty. I welcome a call from stan mcculloch.
jackie harville        number1ninnie
Number of dealership visits=2, Last visit date=Aug 2002, Date report submitted: Feb 29 01:40:37 EST 2004

Sales=Avoid, Service=Avoid, bought there=Yes, scv_there=Yes,
took truck in for service and left truck there returned (without a phone call from the dealership that it was ready)and noticed that the truck had been hit by something so i reported this to the service manager and all he could say was too bad not our problem still not repaired and they never fixed the stalling rough idling poor shifting lack of power or the rotors this service center and dealership sucks and should not sell anyone anything and not be able to oil a bike chain the most unhappy time of my life has been owning this truck and trying to get it to act like a truck. "$28,000.00" what a joke of a truck and even a bigger joke of a stealership i should have bought a FORD at least i would own something "A TRUCK".
stan away from decatur dodge dealer Stan McCulloch needs taken out of the auto sales. wished i could park this thing in the show room if you know what i mean.
a very very very unhappy non truck owner, duane jones     duanedeidre[at]wmconnect.com
Number of dealership visits=4, Last visit date=june 26 2003, Date report submitted: 21 Jul 2003 20:56

Sales=Excellent, Service=Avoid, bought there=yes, scv_there=yes,
I had lost a part from under this 4-wheel drive truck and the service manager said mud could have caused this problem. I bought a 4-wheel drive truck so I could take it in the mud if needed, and he told me it was not covered and I would have to pay for it to be replaced. I had even bought the extended warranty but the truck only have a few thousand miles on it at the time. My sister in law works for Chrysler and she has told everybody she knows not to buy from Stan McCullouch because of the way they did me on my new truck. I have took my business to Florence.
Carl Harville
Number of dealership visits=3, Last visit date=2/2/02, Date report submitted: 03 Feb 2003 19:04

Sales=Excellent, Service=Good,
Honest and reliable, seem to go the extra mile.
Number of dealership visits=4, Last visit date=12/11/02, Date report submitted: 06 Jan 2003

Dealership Rating:
	Good sales department, good service
	Fair sales, fair service
	Conflicting or not enough information
	Poor Service or Poor Sales Department
	Avoid like the plague!!
	No Experience / Don't Know

This page was edited on: March 28, 2007