Lewis Chrysler - Fayetteville, AR

Visit Geno's Garage for Truck accessories.

The most recent reports are at the top of the list; the oldest are at the bottom.

Sales=Avoid, Service=Avoid, Parts=Avoid, bought there=Yes, scv_there=Yes, Buy_DaimlerChrysler_again=No,
The number of offenses that we incurred with this dealership are too many to list here. While still under warranty we took our 2001 Dodge Intrepid in to have a problem looked at with oil coming out of the heat/air vents and depositing all over the inside roof. Over several visits and several conversations they insisted that it was a coke or something that was opened and sprayed upon the ceiling and that I just needed to have it washed. I know for a fact that this is not true and they even admitted that due to the locations of some of the spots and the fact that droplets were continuing to show up, that it could not have been a drink spray. Then between 2002 and 2003 over about 18 months, we had to have over $7000.00 worth of repair and engine overhaul performed on the car and this ordeal nearly cost us everything we had. We are currently pursuing a lawsuit against them. I hear now that there are numerous lawsuits being compiled against the 2/3L Intrepid engine and specifically against Lewis Dodge. Not surprising.
Never, ever, again will I be taken like the or will own, trust, nor occupy the same road space as a Dodge or the 2.3 Dodge Intrepid engine.
Number of dealership visits=10, Last visit date=11/04/2003, Date report submitted: Jun 4 12:19:04 EDT 2004

Sales=Excellent, Service=Excellent, Bought two CTDs from same sales person. Excellent to deal with. Service department has always been great. Never a problem they couldn't fix to my satisfaction. Minor oil leak that would not even drip on the garage floor, but would coat the underside of the oil pan was the only problem the first 12 months with over 28,000 miles. Bill is no longer there, but Anthony is a very good service writer to deal with.
Jumbo Jet
Number of dealership visits=At least 12, Last visit date=11/6/02, Date report submitted: 27 Nov 2002

Posted to the TDRoundtable: I must be the envy of all CTD owners. My 5* dealer has the best service I've ever experienced. Took truck in for an unannounced service opportunity at 0800 and truck was ready at 1130 same day. Rear seal of transmission was leaking. Dealer is Lewis Chrysler in Fayetteville, AR. If you ever need service while passing through see Bill.
Jumbo Jet
Date report submitted: 12-05-2001

Dealership Rating:
	Good sales department, good service
	Fair sales, fair service
	Conflicting or not enough information
	Poor Service or Poor Sales Department
	Avoid like the plague!!
	No Experience / Don't Know

This page was edited on: March 28, 2007