Chapman Autoplex Dodge - Scottsdale, AZ

Visit Geno's Garage for Truck accessories.

The most recent reports are at the top of the list; the oldest are at the bottom.

Sales=Don't Know, Service=Excellent, Parts=Don't Know, bought there=No, scv_there=Yes, Buy_DaimlerChrysler_again=Yes,
Took 2002 Dodge ram 3500 CTD in for 15K service. Did the extra I asked for. Used distilled water in cooling system fluid change. Air conditioner service. Went over truck and service was done while I waited, took about 3.5 hours. No grease spots in side or outside when truck returned.
Next day took our Chrysler 2005 T&C in for 21K service. Again done while I waited, in about an hour. Fair price for services. Jeff was my service writer.
Submitted by: =davey
Number of dealership visits=2, Last visit date=Sep 15 2005, Date report submitted: Oct 18 15:11:44 EDT 2005

Sales=Excellent, Service=Don't Know, Parts=Excellent, bought there=Yes, scv_there=No, Buy_DaimlerChrysler_again=Yes,
Ken was very helpful in buying my new Dakota. Everyone was friendly with no nonsense. It was a great experience.
Buy your truck from Ken. He was nice to deal with!
Submitted by: Brian Johnson     brian.johnsom[a]cox.net
Number of dealership visits=1, Last visit date=06/15/2004, Date report submitted: Jul 27 18:59:55 EDT 2004

Sales=Excellent, Service=Don't know,
Ratings were extrapolated from these comments included in another dealer's rating Chapman Dodge looked all over the valley and found me a truck that had all the options I wanted and made the deal that Larry Miller said was impossible. So I guess this message has two parts. #1, Chapman Dodge is the best car/truck buying experience that my wife and I have ever had. If you want a need Dodge ant a fair price, go see Gerry Spires at Chapman Dodge, he will treat you right!
Number of dealership visits=NA, Last visit date=NA, Date report submitted: 26 Jul 2002

Sales=Excellent Service=Don't Know,
I got my pricing and option codes at www.edmunds.com, sent an email to "Autobytel" (They advertise at Edmunds.) They sent me to Dave in Fleet sales who sold me the truck for $250 over cost. (plus doc fee, you know, the normal fees.) It was done in seriously 10 minutes. Zero pressure.

Posted to DiRT:
I was treated like I had a million dollars and was a VIP.

Sales=Excellent, Service=Excellent,
They were hands down the best dealer I've ever dealt with. They treated me like I was VIP (even though I was 19 at the time I bought my truck), never pressured me into anything, gave me a great price with little to no negotiation required. The salesman even gave me his home number and cell phone in case I couldn't get roadside assistance if I ever got stranded. They excel all across the board.

Dealership Rating:
	Good sales department, good service
	Fair sales, fair service
	Conflicting or not enough information
	Poor Service or Poor Sales Department
	Avoid like the plague!!
	No Experience / Don't Know

This page was edited on: March 21, 2007