Larry Miller Dodge - Peoria, AZ

Visit Geno's Garage for Truck accessories.

The most recent reports are at the top of the list; the oldest are at the bottom.

Sales=Avoid, Service=Poor, Parts=Good, bought there=Yes, scv_there=Yes, Buy_DaimlerChrysler_again=Yes,
They trued to get an extra 1100 dollars from me to pay off my trade-in. I had to get the paperwork( the buyers agreement) redone three times before my Credit Union loan officer said the numbers were close enough for her to proceed. I was promised the remote for the keyless entry ( with it programmed) and never received it. The loan Officer at the Dealer got mad that I didn't finance at the dealership and "lost" my paperwork, had to fill everything out again to do all the paperwork for the transfer of my trade-in and the buyers agreement again.
Avoid this dealer if you value honesty. I did not even try to hose them down on the price of my truck. I figured it was an awesome looking and running truck and was worth the price ( Kelly Blue Book to the penny). I am going to sell the truck and get a 2004.5 because I get mad every time I look at the truck. I thought I would get over it but not even Chrysler would reprimand the dealership for their antics. I live and learn.
David Christensen     lurch519[a]sbcglobal.net
Number of dealership visits=1, Last visit date=September 2003, Date report submitted: Feb 15 03:55:46 EST 2004

Sales=Fair, Service=Excellent, Parts=Good, bought there=Yes, scv_there=Yes, Buy_DaimlerChrysler_again=Yes,
The sales department is typical of most sales departments. They do their best to make the sale. Nothing wrong with that. It is their job to sell. The service department is above average. I have had good experiences with the service department. They have always fixed what was broken and have made suggestions for services that my car required. I have never felt that I was being ripped off. I rate the Larry Miller Dodge server department as "excellent." Don't blame the dealing ship for the screw ups of the manufacturing side.
Richard D. Begley     dbegley1[at]cox.net
Number of dealership visits=10, Last visit date=July 2003, Date report submitted: Nov 20 07:37:18 EST 2003

Sales=Poor, Service=Avoid,
Sales dept. is poor. They will forget about you after they make the sale. Service dept. is terrible, incompetent, irresponsible, not timely (they can make you come back for 2-3 times before they fix a problem). Also they treat people differently.
Number of dealership visits=3, Last visit date=May 2002, Date report submitted: Sat, 26 Oct 2002

Posted to TD list:
Very nice people but extremely bad service work. I had to bring the truck back several times to get it to run after having they perform the 72,000 mile service. The truck ran great before I brought it in for service.
Date report submitted: NA

Sales=Don't Know, Service=Excellent,
I brought my 97 dodge ram 1500 4x4 (with 40,000) in for service when my engine light came on. Before I took it in to the dealer. I "flashed" the computer and got a code 31. Code 31 is charcoal canister purge solenoid malfunction. I told my service rep, Tom Bayer, about the code-he said no prob--wait in the lobby and we'll verify the prob. a little while later he came and got me and said I was right. The purge solenoid was bad....but hears the bad news--its bad because the previous owner had been topping off the fuel tank. The emissions line that collects fuel vapor from the fuel tank had been sucking gas (because of gas topping off) and saturated the charcoal canister causing the media to break up and travel through emissions tubing to the solenoid. He said it would run me around $350. To replace the solenoid, canister, --I wasn't happy but gave him the go-ahead to do it. When it was all said and done--I went up to pay the bill and come to find out Tom had given me the parts and labor at a discounted price. The total ended up being $267.00 he also told me if there were any more probs to call him. I've only owned this truck 3 days so hopefully nothing else will go south anytime soon. As for Larry Miller Dodge--I have no probs with them--they do good work.

Dealership Rating:
	Good sales department, good service
	Fair sales, fair service
	Conflicting or not enough information
	Poor Service or Poor Sales Department
	Avoid like the plague!!
	No Experience / Don't Know

This page was edited on: March 13, 2007