Abbotsford Auto Mall - Abbotsford, BC

Visit Geno's Garage for Truck accessories.

The most recent reports are at the top of the list; the oldest are at the bottom.

Sales=Poor, Service=Don't Know, Parts=Don't Know, bought there=No, scv_there=No, Buy_DaimlerChrysler_again=Yes,
When looking to purchase a new 2004 ram 3500 I received many many price quotes with discounts of up to $6500 off the list price. At this dealer ship I was told the best they could do was $4000 off the sticker, I informed the sales lady that based on the same vehicle price I could do better "up to $6500" the sales lady then went to the sales manager office and relayed this information. Since I placed myself where I could here their conversation I heard and I quote " there is now way in hell I'm selling it for that price, they can go somewhere else" So off I went in my fleece lined jean jacket and grubby pants and spent my $55,000 the next day on my new Ram3500 diesel at a more friendly dealership. Thanks for being jerks as I obviously got a better deal, but I also found a nicer truck with more options.
Number of dealership visits=1, Last visit date=jan 2004, Date report submitted: Mar 3 22:06:50 EST 2004

Sales=Avoid, Service=Don't Know, Parts=Don't Know, bought there=No, scv_there=No, Buy_DaimlerChrysler_again=No,
On Saturday mid afternoon, I walked on the lot, looking for a new vehicle. All trucks were in the back of lot. I noticed as I parked my own vehicle on the roadway, that all salesmen were outside, front of the main building, in a group of 5 or 6. I had the opportunity to walk to the back of the lot, look at about 7 or 8 different trucks. After looking at them, go around them I slowly walked back toward the front of the lot. I noticed to my immediate right there were two younger individuals (girl and guy) around 20ish. I made it to my car nobody even came close to me and asked if I was looking for anything. I heard a voice upon reaching my car and it was a women, she approached the couple rather than me. Upon entering my car, I again glanced at the front office, only to notice all the guys still standing there enjoying our hot sun on that day. They still had not moved. GUESS THEY WILL NOT SEE MY MONEY. I WILL NOW GO AND PURCHASE A GM PRODUCT. With this type of service, it tells me you don't want my money. Salesmen like this are too clickie within themselves. I have never felt this type of betrayal. I am 40 years old and a successful individual. I wore my hiking jacket for a reason that day, and your staff proved that they choose customers to approach, based on their dress. Your salesmen approached a couple rather than the single person on the lot. WHY??? I guarantee you will never see me on that lot again. Thanks
France Raby       lraby[at]telus.net
Note to potential customers at any dealersip: sales people can't read your mind. If it had been me, I would have walked up to the group and asked "who wants to sell a truck?" Sales people usually get very interested when they think they the customer is serious. Dave
Number of dealership visits=1, Last visit date=Nov. 8/ 2003, Date report submitted: Nov 11 13:12:03 EST 2003

Dealership Rating:
	Good sales department, good service
	Fair sales, fair service
	Conflicting or not enough information
	Poor Service or Poor Sales Department
	Avoid like the plague!!
	Don't Know / No Experience

This page was edited on: February 16, 2007