Antioch Dodge - Antioch, CA

Visit Geno's Garage for Truck accessories.

The most recent reports are at the top of the list; the oldest are at the bottom.

Sales=Excellent, Service=Don't Know, Parts=Don't Know, bought there=Yes, scv_there=No, Buy_DaimlerChrysler_again=Yes,
No comments offered
Number of dealership visits=1, Last visit date=5/1/04, Date report submitted: Jun 19 12:18:12 EDT 2004

Sales=Don't Know, Service=Avoid, bought there=No, scv_there=No,
Each time I have gone there for service advice,or actual service I get the run around and HIGH repair prices. I once called to price having the "ABS" sensor changed on the rear of my 97 1-ton dodge. the service guy said about "$250." the part was about $40. I changed it myself from under the truck, by feel, in less then 20 minutes.... If I had a lift rack like they do, I could have changed it in 5 minutes or less.
Total service rip offs. I call Brentwood Dodge to check prices and they are ALWAYS cheaper for service.
Ed
Number of dealership visits=multiple, Last visit date=May, 2003, Date report submitted: Sep 14 00:59:36 EDT 2003

Sales=Avoid, Service=Poor, bought there=Yes, scv_there=Yes,
I recently purchased a 2003 Dodge Dakota SXT. I was made an offer that was great. I was offered no money down, no payments for 4 weeks 10 days and they would make the first payment. I was also offered a $1500 cash back just to get me to purchase the truck. It has been since May 1, 2003, and they have not followed through with their agreement. I have called them and visited the dealership at least 15-20 times. They continue to make false promises, so I decided to take them to small claims for breech of contract and unethical business practices. I have also filed a complaint with the Dept. of consumer affairs, Better Business Bureau and notified the actual owner of the dealership. Now they want to negotiate. I would high recommend that you stay away from this dealership. They will say anything to get your business, however they will not keep their word and their customer service is absolutely terrible!
Nick Hernandez      www.coachnick![at]aol.com
Number of dealership visits=10, Last visit date=July 11,2003, Date report submitted: 12 Jul 2003 03:36

Dealership Rating:
	Good sales department, good service
	Fair sales, fair service
	Conflicting or not enough information
	Poor Service or Poor Sales Department
	Avoid like the plague!!
	Don't Know or No Experience

This page was edited on: February 26, 2007