Dependable Dodge - Canoga Park, CA

Visit Geno's Garage for Truck accessories.

The most recent reports are at the top of the list; the oldest are at the bottom.

Sales=Don't Know, Service=Avoid,
Don't get me started! OK -- One example: Quoted $700+ to replace windshield cracked by rock on freeway (truck was out of warranty), had windshield replaced at the shop they use for $280. And the same Dodge glass was used. Cruise control servo replaced when battery acid leaked on vacuum hose at servo. Servo did not have vacuum leak. The final fix which I located and implemented was to replace hose to servo.
Steve Hulse    Fastdesert<at>aol.com
Number of dealership visits=More than 10, Last visit date=Spring 2002, Date report submitted: 03 Dec 2002

Sales=Poor, Service=Don't Know,
Wow, went today to test drive a Durango. Had spoken to a very nice salesman named Jeff. Unfortunately Jeff was not there today. Robert "helped" us instead. He could not have been more rude. He really didn't want to sell us a car. He said "I could try to find it at another dealer" and then just stood there. We had to ask him to go ahead and do the search. He came out with one truck matching our search. Said he could call them to check if it really was there. He was so rude each and every time he spoke. Again he just stood there looking at us. We asked what we could do next. Again he said there was one and that we needed to make a deal before he would call them. My wife asked where the truck was to get an idea of how long it would take to get here. He almost yelled at us about this. "I can't tell you that!" Like we were idiots for asking. We finally just got up and walked out. If you must go here ask for Jeff. I don't think we will shop here again but Jeff seemed very nice on the phone and if he had been there might have made a sale today.
Date report submitted: 21 Dec 2001

Dealership Rating:
	Good sales department, good service
	Fair sales, fair service
	Conflicting or not enough information
	Poor Service or Poor Sales Department
	Avoid like the plague!!
	Don't Know or No Experience

This page was edited on: February 26, 2007