McKenna Dodge - Pomona, CA

Visit Geno's Garage for Truck accessories.

The most recent reports are at the top of the list; the oldest are at the bottom.

Sales=Fair, Service=Fair, Parts=Don't Know, bought there=Yes, scv_there=Yes, Buy_DaimlerChrysler_again=Maybe,
Dealership was sold and new buyers wouldn't honor my extended warranty was told to contact Mckenna for a full refund (it had only been approx. three months). I've called 5 times talked to Neil Mckoon (not sure how to spell last name) twice who both times said he would call back after he checked into it, never did. Another time was given to someone else who said he definitely would check into it and call me back (never did). And the other two times go voice mail. This is $2000 they evidently have stolen from me. Although I love my ram truck I have never had a good experience buying a new vehicle (moss bros. dodge also). And would definitely never buy from McKenna again. I hope I don't get so fed up I buy a toyota.
Roger Cook    lieinbelieve[a]msn.com
Number of dealership visits=1, Last visit date=4-20-03, Date report submitted: Jan 20 05:20:44 EST 2004

Sales=Good, Service=Excellent, bought there=Yes, scv_there=Yes,
This place is GREAT! The service department is exceptional, from the guys who wash the car to my advisor and the Manager truly cares. I would never ever take my truck anywhere else.
Number of dealership visits=5-10, Last visit date=last week, Date report submitted: 10 Apr 2003 19:06

Sales=Excellent, Service=Excellent,
Sales department is knowledgeable and treats you fairly. Service department is topnotch. Service writers a quick and courteous and extremely helpful. Mechanics get the job done fast and correct. Recommend to everyone looking for a good dealership home for their Mopar product.
Number of dealership visits=20, Last visit date=July, 2002, Date report submitted: 25 Sep 2002

Dealership Rating:
	Good sales department, good service
	Fair sales, fair service
	Conflicting or not enough information
	Poor Service or Poor Sales Department
	Avoid like the plague!!
	Don't Know or No Experience

This page was edited on: February 26, 2007