Razzari Dodge - Merced, CA

Visit Geno's Garage for Truck accessories.

The most recent reports are at the top of the list; the oldest are at the bottom.

Sales=Good, Service=Excellent, Parts=Excellent, bought there=Yes, scv_there=Yes, Buy_DaimlerChrysler_again=Yes,
They were very helpful and polite. No pushing to buy. Always left me alone on lot until I had a question.
Service department very helpful and are always polite and do an excellent job of servicing my truck . Truck is always clean and is done when promised. Geo is an outstanding tech adviser. Very knowledgeable.
Ron Burch
Number of dealership visits=10, Last visit date=July 2003, Date report submitted: Oct 22 18:57:19 EDT 2003

Sales=Avoid, Service=Avoid,
High pressure sales personnel. Will not negotiate on price for Diesel pickups, so I purchased my through Autoland at dealer invoice plus. Have never had a pleasant experience with the service department. Lots of turnover in staff. Very hard-nosed regarding warranty work. I have no confidence in the diesel mechanics. I would go out of town if I had to have major work done on my truck. Have experienced the failure of fuel gauge sending unit at 30K miles, but dealer refused to fix because truck was more than 3 years old. Also experience the "bucking" (only when towing)that is reported by many and for which there is a published TSB, but dealer would not remedy under warranty. Service manager said he could not confirm that the symptom was present when not towing and therefore could not attribute the "bucking" to the throttle linkage spring pursuant to the TSB.
Date report submitted: NA

Dealership Rating:
	Good sales department, good service
	Fair sales, fair service
	Conflicting or not enough information
	Poor Service or Poor Sales Department
	Avoid like the plague!!
	Don't Know or No Experience

This page was edited on: February 26, 2007