Ferrero Auto Center Dodge - Loveland, CO

Visit Geno's Garage for Truck accessories.

The most recent reports are at the top of the list; the oldest are at the bottom.

Sales=Excellent, Service=Excellent, Parts=Excellent, bought there=Yes, scv_there=Yes, Buy_DaimlerChrysler_again=Yes,
I just bought a vehicle from Ferreros. This was my first vehicle buying experience and it went very smoothly. Our sales person was so patient and kept in touch with us after the purchase to make sure we were still happy. A few days after we bought the vehicle there was a small problem with the a/c so we took it in to them. They got it fixed by the next day and put us in a rental while it was being fixed. They also went out of their way to get us lower percent rate on our loan AFTER we agreed on the first rate. They made a obvious effort to give us a good deal. I definitely recommend this dealership.
Number of dealership visits=1, Last visit date=MAY 12, 2004, Date report submitted: May 25 16:41:28 EDT 2004

Sales=Poor, Service=Avoid,
Ferraro took 5 tries to fix my air conditioner. I finally took it to a Dodge dealer in Missouri who who immediately knew what the problem was. I take exceptional care of my cars, after Ferraro worked on my truck it was scratched. It took several visits and finally marching into Ryan Ferraro's office to get the truck re painted...and then they did a very poor job. I ended up taking it to a body shop that actually knew what they were doing. These guys are a JOKE avoid at all costs. Don't waste your money or your time at Ferraros. I tell everybody I know not to go there.
Number of dealership visits=NA, Last visit date=NA, Date report submitted: 06 Aug 2002

Sales=Excellent, Service=Excellent,
Very pleasant to work with. No negotiations necessary - ordered the vehicle for invoice + $200. At the time of the delivery, the Daimler Chrysler gave us another $300 Holiday Discount - I like those discounts a lot! Overall, they did what they promised and they charged us less than what the quoted invoice was - pleasantly surprised. I asked them to do the undercoating for my new RAM - after close inspection on my creeper, I concluded that their service department did an outstanding job covering the undercarriage with the heavy-duty undercoating, filling even the tightest corners. Nice work! I highly recommend them.
Date report submitted: 29 Dec 2001

Dealership Rating:
	Good sales department, good service
	Fair sales, fair service
	Conflicting or not enough information
	Poor Service or Poor Sales Department
	Avoid like the plague!!
	Don't Know or No Experience

This page was edited on: May 3, 2004