Executive Dodge - Wallingford, CT

Visit Geno's Garage for Truck accessories.

The most recent reports are at the top of the list; the oldest are at the bottom.

Sales=Poor, Service=Avoid, Parts=Fair, bought there=Yes, scv_there=Yes, Buy_DaimlerChrysler_again=Yes,
Worst place to have your vehicle fixed/maintained. Poor mechanics. I have had the same repetitive problem 5 times in a row and every time it is something different. Roberts Dodge in meridan is a top notch shop with top notch mechanics!!
Go with Roberts Dodge for a job done right the first time. If you like losing your vehicle for a week at a time at least 2 times a month, Executive is your dealership
Number of dealership visits=at least 10, Last visit date=6/15/04, Date report submitted: Jul 8 09:20:40 EDT 2004

Sales=Avoid, Service=Don't Know, Parts=Don't Know, bought there=No, scv_there=No, Buy_DaimlerChrysler_again=Maybe,
Went there to purchase a grand caravan after several test drives and shopping at other dealerships. We didn't trust our "salesman" from the beginning, caught him in several lies but figured if we could get a better deal than what we were offered at other dealerships we visited, we would ignore his BS. He kept telling us that the other dealership was pulling a fast one on us and that "those people are wasting your time" "that is not the car for you" as if we were idiots and didn't know what we wanted or what we were offered. Then he kept us waiting while he played the "I have to check with the manager to meet/beat this price" routine. He disappeared for a long time then came back with a key dangling from his hand saying "let me show you this car". I asked him tell me what the price was he gave me a dirty look and said lets just go see this car to see if it is what you want. We had told him for two weeks what we wanted and spelled it out that day with a price from another dealership, he refused to tell us the price of the car!!! I told him the only person wasting our time was him and that we were going back to the dealership who offer we asked him to match. He began yelling at us "that's not the car for you" I said how the hell do you know?? My husband attempted to get the copy of our drivers license and registration he made and he (Angelo the "salesman") grabbed them close to his chest like a three year old with a toy your trying to take away, and said "No it's my property" we again said to give it back but he wouldn't!!! a manager there had to tell him to give it back to us!!! What a loser!!! Never never do business there!! And never let anyone copy your drivers license while you take a test drive they do a credit check on you without you authorization which is illegal! If they do make a copy of your info, get it back when you leave! If they do a unauthorized credit check contact the FTC and they will be fined $2500 dollars!! The rest of the staff there reacted to our leaving by yelling expletives at us while we left!!!
Avoid this place like the plague!!!!
Number of dealership visits=4, Last visit date=6/25/04, Date report submitted: Jun 27 18:48:15 EDT 2004

Sales=Don't Know, Service=Excellent, bought there=Yes, scv_there=No,
I got the impression that they don't sell a lot of Cummins, but the salesman never said "I don't know" to any of my questions. He got the answers. He sometimes had to call me back, but he called with the answers within a couple hours.
M. DaVia      mdavia[at]ghequip.com
Number of dealership visits=5, Last visit date=July 18, 2002, Date report submitted: 20 Jul 2003 10:11

Sales=Don't Know, Service=Fair, bought there=Yes,
They are all very nice but I feel like they tell you something needs to be fixed when it doesn't. They told me I needed new sway bars and another dealership told me they were fine. So who do I believe? The brake job they did was less than satisfactory, I had to take it back in to have to additional work done. I do have to say they did not charge for that.
I just wish I could find a dealer that I can really trust. I have yet to find that.
Number of dealership visits=4, Last visit date=June 2003, Date report submitted: 01 Jul 2003 08:16

Sales=Good, Service=Good, bought there=Yes, scv_there=Yes,
Not bad, bought the truck the day we test drove it! Service Person Misled us by telling us we had free oil changes for life. But then said since we had a diesel that it would cost 65$. I love this truck! Ford ,Chevy, and GMC can't match it!
A.J. Stark     stark1515<at>aol.com
Number of dealership visits=1, Last visit date=3-30-02, Date report submitted: 30 Mar 2003 10:42

Sales=Poor, bought there=No, scv_there=No,
Sales person was pushy. Felt like I was back in the 1970's.
Number of dealership visits=1, Last visit date=NA, Date report submitted: 02 Feb 2003 06:02

Dealership Rating:
	Good sales department, good service
	Fair sales, fair service
	Conflicting or not enough information
	Poor Service or Poor Sales Department
	Avoid like the plague!!
	Don't Know or No Experience

This page was edited on: March 21, 2007