Milton Dodge - Milton, FL

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The most recent reports are at the top of the list; the oldest are at the bottom.

Sales=Excellent, Service=Excellent, Parts=Excellent, bought there=Yes, scv_there=Yes, Buy_DaimlerChrysler_again=Yes,
I can not say enough about the way that my wife and I were treated. The sales dept. worked above and beyond any dealership I have been to before. They asked what we were looking for, and what kind of deal they had to make to sale us a vehicle. We told them what we could afford, and within one hour we were signing the papers with the very car we wanted and at the very deal we said without any problems or pressure. the sales staff stayed late after closing to get the car ready. and we drove it home that night. Thank You to the entire staff at MILTON DODGE for being so good at what you do. And a special thanks to Chucky and Ivan Nolan and Penny
Submitted by: nolan geiger
Number of dealership visits=3 to 4, Last visit date=2/06/07, Date report submitted: Feb 7 14:54:08 EST 2007

Sales=Fair, Service=Poor, Parts=Poor, bought there=Yes, scv_there=Yes, Buy_DaimlerChrysler_again=Maybe,
My wife and I traded-in an older model Plymouth Voyager we bought used for a new one in '99. 365 days later on a Sunday the van over heated. We pulled over immediately and had the van towed to the dealership. On monday we were informed we would have to pay 150.00 bucks to have the engine checked out since it was out of warranty. After much pleading and arguing we paid them. Of course, the cylinder head was cracked.....2500.00 dollars when we finally got it back. Six months later the same thing happen. I replaced it myself and we sold the van. My wife will not own a Dodge again. I own a 95 Dodge Ram and am very pleased with it, however, I have never had to take it to the dealership. I also have an 03 Dodge Intrepid I drive for work as a sales rep. I bought it from Milton Dodge and have put 158,000 miles on it. It has served me well. Recently the speed sensor? stopped working on it. I took it to a mechanic I know personally and trust. He found the PCL (on board computer) was bad and had to be replaced he ordered it from Milton Dodge..........1 month later, still no computer and the guy in the service dept doesn't know when they will get. I like Dodge vehicles, but I am not really pleased with the service I have received from Milton Dodge. I trade work cars every 2-3 years....I will have to consider whether or not I will continue to deal with the local guys. I would love to find a dealer that does what he advertises he will do, and maybe stock some of the parts. I can get stuff overnight from almost any where in the country, why is it so difficult to get components for relatively new autos? No local inventory? No concern on their part? I am sure there is someone who wants my business enough to provide decent service.
I was going to pass this truck on to my son for his first vehicle. With gas prices up and the truck running so well, I decided to keep it myself and sell him my Intrepid.
Submitted by: Douglas Peoples
Number of dealership visits=7, Last visit date=9/04, Date report submitted: Jun 28 01:26:01 EDT 2006

Sales=Poor, Service=Excellent, Parts=Excellent, bought there=No, scv_there=Yes, Buy_DaimlerChrysler_again=Yes,
the service department is the greatest.bought my dakota at another location in milton,but i get one hell of a lot better service from milton chrysler dodge.same for the parts department.. but there sales department has a lot to be desired,if your looking they wont get off there butts to ask you if you want anything,and if your outside they wont get off there butts to walk outside to see if you want anything,if you want them you have to go to them.In 98 when i had an old clunker i was looking for a new truck,and when i went there like i said they would not come outside to ask me anything,when i drove on the other dealership at hunts,mr.todd l actually came out to ask me one evening if i wanted anything in the middle of a windy rain storm.so even to this day i watch there salesmen at milton chrysler and to this day the only thing that looks good to them is the coffee pot and to keep there butts seated and warm..
Submitted by: jack
Number of dealership visits=6 yrs, Last visit date=week ago, Date report submitted: Feb 11 15:51:25 EST 2006

Sales=Don't Know, Service=Excellent, Parts=Excellent, bought there=No, scv_there=Yes, Buy_DaimlerChrysler_again=Yes,
I bought the truck off the internet, it had two warranty problems, they serviced and replaced the CD/radio and the AC line with the thermostat in it. They have done replacement work (mirrors) oil changes and provided me with information. If anyone has a problem with this company it is their own fault, they have gone out of their way to help me, even though I did not buy from them.
Will continue to use them until they take my license.
Number of dealership visits=6, Last visit date=March 2004, Date report submitted: May 24 11:29:57 EDT 2004

Sales=Good, Service=Excellent, Parts=Excellent, bought there=No, scv_there=Yes, Buy_DaimlerChrysler_again=Yes,
I bought my '96 2500 Laramie long bed new from another dealer, but found that service at Milton Dodge was convenient for me on my way to work. As I am a little obsessive about everything always being perfect on my vehicle, I have probably been a more frequent customer for service than the average Joe. My extensive experience with Sam, the Service Mgr, his staff, mechanics, and the Parts Dept. allows me to state with confidence that they all work hard to provide honest, consistent, and reliable service. All service for the past 7 1/2 years has been done by them and I continue to be a fully satisfied customer.
Tim Common     Tim_common[a]cox.net
Number of dealership visits=well in excess of 30, Last visit date=26 January, 2004, Date report submitted: Jan 31 20:10:24 EST 2004

Sales=Avoid, Service=Avoid, bought there=Yes, scv_there=Yes,
Bought brand new dodge there carried it back numerous times. The valves rattled before it was even out of warranty. Doesn't matter what type of gas you put in it. They would or could not ever fix it. Would never buy anything there again.
Number of dealership visits=4 or 5, Last visit date=1998, Date report submitted: 18 May 2003 22:07

Sales=Poor, Service=Avoid, bought there=Yes, scv_there=Yes,
purchased a 2003 Dodge Dakota...took in when service light came on at 3200 miles told service dept that something was wrong with brakes or transmission just from feel when driving ...they said computer indicated poor performance in overdrive....light came on again...second visit said same thing...due to fire they could not check out...told me to take to Hill Kelly 20 miles from my home....I asked if they could take for me and they offer no help or replacement vehicle...salesman Neal Zam said see if maybe the other dealership could do something for me...they found that parts had been left out at factory..basically had ruined transmission....they rebuilt it...however it has galled shaft that cleaned up ok...i just received a card from Neal Zam wanting me to send him business..he has as much gall as my transmission shaft...First and last experience with dodge...will get mad every time have to send payment..
Michael T Taylor     livnondarvrfrnt{at}msn.com
Number of dealership visits=1, Last visit date=March 03, Date report submitted: 11 Apr 2003 10:29

Sales=Avoid, Service=Poor,
Went to buy a Town and Country Ex from them. Car handled fine during test drive. During the test drive with the salesman he learns that I am a recent college graduate. Quotes me a rebate of $400 because of it. I buy the car later that afternoon and the $400 dollars is deducted from the sales order. I drive the car home and 3 days later receive a call from the head salesman that there had been a mistake and they " don't expect me to come in and pay the $400 today, but need to discuss arrangements for me to reimburse the dealer". I told him that I would be not be paying them $400. I was then told that I could expect to have the deal kicked back to me and that they would want the car back. I informed them that I would get back with them as soon as I could talk with my Legal Officer the (I'm in the Navy). Phoned the dealership about an hour later to let them know it would be next week before my legal appointment and that I would be in touch afterwards. Received several calls through the week harassing me about the money. Phoned them back saying I was not going to pay the $400. Talked to some higher up saying that I should pay it because it was an "honor" thing. Informed them that I did not have to pay it and the honor thing should be about your salesman quoting bad information. He should have the "honor" to pay it. Also notified them that if I received any more harassing calls I would be going to the Better Bus. Bureau. Did not receive any more calls.
Date report submitted: 16 Jun 2002

Dealership Rating:
	Good sales department, good service
	Fair sales, fair service
	Conflicting or not enough information
	Poor Service or Poor Sales Department
	Avoid like the plague!!
	Don't Know / No Experience

This page was edited on: February 16, 2007