Team Dodge Of Union City, Union City, GA

Visit Geno's Garage for Truck accessories.

The most recent reports are at the top of the list; the oldest are at the bottom.

Sales=Poor, Service=Don't Know, Parts=Don't Know, bought there=No, scv_there=No, Buy_DaimlerChrysler_again=No,
The dealership lied about their sales information. One price was quoted, then, when I got to the dealership the price was almost a thousand dollars higher. They then thought I would be stupid enough to accept a 600.00 discount on the higher price. The salesperson was not rude but the
manager that came out to talk price was very very rude. He did not treat either my husband or I in a professional manner. When I told the salesperson the price was not what I had been quoted she went to get the sales manager or the finance manager, I am not exactly sure who he was, but when he came out he got in my husbands face and was very confrontational. I would not recommend this dealership if they were the last one on earth. I truly believe that I would rather walk than buy a car from them.
Submitted by: Odilia
Number of dealership visits=2, Last visit date=12/27/06, Date report submitted: Dec 28 08:42:10 EST 2006

Sales=Don't Know, Service=Poor, Parts=Poor, bought there=Yes, scv_there=Yes, Buy_DaimlerChrysler_again=Maybe,
rating service poor: ram truck rebuilt transmission, parts took 3 weeks to get seals but problem not fixed. second trip found wore out ujoints? did not see the first time around, must be to generated revenue for bad service.
Submitted by: Withheld by request
Number of dealership visits=3, Last visit date=12/11/05, Date report submitted: Dec 20 18:22:45 EST 2005

Sales=Don't Know, Service=Poor, Parts=Don't Know, bought there=No, scv_there=Yes, Buy_DaimlerChrysler_again=Maybe,
Shorted me 1 qt of oil (6 instead of 7) on first trip there.
Serviced warped brakes there by turning rotors, failed to see/locate TSB 05-008-03.
Took all day to align front end due to very odd wear on tires and pulling to left, still pulled to left afterwards so I took it my friend @ Big 10 tire where they found the camber still off, no pulling any more. Instructed to balance with wheel weights on inside, they said ok, then put them on the outside and dinged 20" rims.
Told me my rear differential required service to keep on warranty. Then saw it was only on B service not A and they never asked which one I was using. They charged $140 for changing rear end grease, which has a plug that they used, must have done it blind folded to rack up that much time.
Speak slowly to service and ensure work order is written up correctly before signing / leaving vehicle, then inspect vehicle carefully before leaving lot.
Submitted by: Rod Collier       rodcollier[a]msn.com
Number of dealership visits=4, Last visit date=3/2004, Date report submitted: Mar 15 21:51:51 EST 2004

Dealership Rating:
	Good sales department, good service
	Fair sales, fair service
	Conflicting or not enough information
	Poor Service or Poor Sales Department
	Avoid like the plague!!
	Don't Know or No Experience

This page was edited on: February 23, 2007