|DodgeRam.info > Dealership Surveys > IA > Bill Lyons Car Company - Mason City, IA|
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Sales=Excellent, Service=Excellent, Parts=Excellent, bought there=Yes,
My wife and I along with my parents have bought 10 vehicles from Lyons toyota dodge. We have never had any problems with the sales team or the service dept. We treat them with respect and they do the same for us. I recommend them to anybody looking for a new or used vehicle.
Submitted by: Steve Foster scubaz71[a]mchsi.com
Number of dealership visits=9, Last visit date=10/04, Date report submitted: Nov 4 18:49:02 EST 2004
Sales=Fair, Service=Avoid, bought there=Yes, scv_there=Yes,
If you want your car/truck fixed, take it to a real mechanic. If you want to buy a car/truck, go to a real car dealer. This dealership does not stand behind vehicles, and their service department is an absolute joke. They are poorly managed, lack any type of customer service skills, and have crafted the art of lying into a profession. I am completely embarrassed to have their stamp on the tailgate of my Ram. I will now drive out of town to get work done at more reliable dodge dealer.
Number of dealership visits=10 or more, Last visit date=recent, Date report submitted: 03 Jun 2003 09:20
|Good sales department, good service|
|Fair sales, fair service|
|Conflicting or not enough information|
|Poor Service or Poor Sales Department|
|Avoid like the plague!!|
|Don't Know or No Experience|
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This page was edited on: May 3, 2004