Cassens & Sons - Edwardsville, IL

Visit Geno's Garage for Truck accessories.

The most recent reports are at the top of the list; the oldest are at the bottom.

Sales=Excellent, Service=Excellent, Parts=Excellent, bought there=Yes, scv_there=Yes, Buy_DaimlerChrysler_again=Yes,
Keith Sedleck and Larry Wheamiller are great to deal with!!
Nice truck, really enjoy it!!
Submitted by: Michael Yates
Number of dealership visits=To Many To Remember, Last visit date=2006, Date report submitted: Feb 6 07:54:41 EST 2007

Sales=Good, Service=Fair, Parts=Don't Know, bought there=Yes, scv_there=Yes, Buy_DaimlerChrysler_again=Yes,
Sales dept was good, very helpful and friendly.
Service department - they lost our service appointment. Calling to find out if the vehicle was ready was a nightmare because if no one in the service department answers the phone system disconnects you. Doing this 2-3 times is no fun.
Number of dealership visits=1, Last visit date=5/14/04, Date report submitted: May 14 15:55:53 EDT 2004

Sales=Good, Service=Don't Know, Parts=Don't Know, bought there=Yes, scv_there=No, Buy_DaimlerChrysler_again=Yes,
I feel like I got a good deal on a new Dakota pickup truck. I shopped around, went to Cassens with my offer and they accepted it. It was all very smooth and hassle free.  so far, I love this new Dodge truck.
Doug Nix       denx5[a]hotmailc.om
Number of dealership visits=1, Last visit date=2/28/2004, Date report submitted: Mar 26 09:55:32 EST 2004

Sales=Excellent, Service=Excellent,
These guys know their stuff I had a 95 they helped me on (tranny troubles)and a few weeks ago I went in and bought a new 2001 for $5000 off list without so much as a whimper from them.
Date report submitted: NA

Sales=Good, Service=Don't Know,
After beating the internet to pieces looking for a deal, pounding the pavement in search of that great deal Cassens made this deal happen in short order. They beat all internet price dealers (Autobytell, Stoneage..etc) hands down. The dealership down the road from me wouldn't DEAL!! I knew the true vehicle cost and offered $550.00 over, on an ordered 2500 Ram. This unit was well researched so I knew more of the particulars than the salesman. That really helped move the deal. I would say deal took no more than one hour, tops! I felt good about my price offered to them and accepted the deal. The bottom line with ANY sale is this, dealers WILL NEVER let a sale go for less than their set profit line for A PARTICULAR MODEL. You stand a much better chance of reaching that level with an ordered unit. I will say that had I not done my homework, not shopped around, used the internet and tried numerous walk-up deals. The deal at Cassens would not have seemed that good. Enough said , they done good! I just hope this Dodge will live up to the Ford I'm stepping out of!!! 200,000 miles and not a problem to speak of. Need a tow vehicle and family has grown!
Date report submitted: NA

Dealership Rating:
	Good sales department, good service
	Fair sales, fair service
	Conflicting or not enough information
	Poor Service or Poor Sales Department
	Avoid like the plague!!
	Don't Know or No Experience

This page was edited on: February 21, 2007