Miller-Krueger Dodge - Libertyville, IL

Visit Geno's Garage for Truck accessories.

The most recent reports are at the top of the list; the oldest are at the bottom.

Sales=Good, Service=Poor, Parts=Fair, bought there=Yes, scv_there=Yes, Buy_DaimlerChrysler_again=Maybe,
Miller Krueger Dodge has a great sales department. Do not go there for service. They are very unprofessional. As an example, I go in there for an oil change and they said that I needed new brake pads and that the rotors needed to be grinded down. Service guy "I can do that for about $550". I said no thanks that I will go and get a second opinion. He comes back with, "well I could come down to $300 for ya". Are you kidding me? I understand trying to get a sale but do I really need brake pads or are you just trying to move some old parts? I have no trust for these guys at all.
Go ahead and buy your car from them but stay away for service.
Submitted by: Withheld by request
Number of dealership visits=24, Last visit date=05/2007, Date report submitted: May 23 15:47:53 EDT 2007

Sales=Don't Know, Service=Don't Know,
Purchased my 2003 Ram 1500 QC hemi, as well as my previous 1998 Ram 1500 360 RC Shortbox from them. The sales experience was first rate both times, no arm twisting or high pressure tactics, selling prices were first rate both times. The services I had done there on my '98 was first rate without need to return. No service done yet on my 2003. If you are in the area ,give them a try, I believe that they will treat you right.
Number of dealership visits=Two, Last visit date=Dec 23, 2002, Date report submitted: 13 Apr 2003 23:06

Sales=Excellent, Service=Good,
Good people, Barney Weitz in sales offer no B.S. and knows the product. Ken in Parts is great about ordering, and will tell you if parts are cheaper elsewhere (Mopar Performance). Low overhead allows low prices. My truck was at Invoice w/o fighting.

Dealership Rating:
	Good sales department, good service
	Fair sales, fair service
	Conflicting or not enough information
	Poor Service or Poor Sales Department
	Avoid like the plague!!
	Don't Know or No Experience

This page was edited on: August 17, 2007