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Sales=Don't Know, Service=Excellent, bought there=No, scv_there=Yes,
I had heard bad things in the past about the service department, last July 02
they underwent a major management change, all for the better, they are very
responsible and keep me well informed. I have been very pleased, keep up the
good work.
Number of dealership visits=approx. 5, Last visit date=3-5-03, Date report submitted:
09 Mar 2003 21:52
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Sales=Avoid, Service=Don't Know,
My husband and I were looking to compare their Dodge Ram and other dealer's
Chevy Silverado (2003) and we got ourselves into a mess! We walked in, asking
for them to provide some numbers with incentives like we had gotten from the
Chevy dealer. That was a mistake! We went for a 45 minute test drive and then
we were brought back. That wasn't bad. What was bad was the 3.5 hour fiasco
of paper work. We stated 4-6 times that we wanted to get the numbers and go
compare them AWAY from the dealership. Before we know it, people are coming
and congratulating us on our new truck. What??!! The sixth time I told them
we were comparing, he said, "Oh, I must have misunderstood you. I thought you
wanted to buy the truck today." Well, that was the mistake of a lifetime! Never
will I deal with them again. They are sneaky and conniving. Don't go there!
Number of dealership visits=approx. 1, Last visit date=10/2002, Date report
submitted: 09 Oct 2002
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Dealership Rating:
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| Good sales department, good service | |
| Fair sales, fair service | |
| Conflicting or not enough information | |
| Poor Service or Poor Sales Department | |
| Avoid like the plague!! | |
| Don't Know / No Experience | |
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This page was edited on: February 22, 2007