Brown Automotive Group - Greenfield, MA

Visit Geno's Garage for Truck accessories.

The most recent reports are at the top of the list; the oldest are at the bottom.

Sales=Avoid, Service=Good, scv_there=Yes,
STAY away, BAD NEWS
Number of dealership visits=2, Last visit date=NA, Date report submitted: 04 Jun 2003 19:33

Sales=Avoid, Service=Don't Know  These guys are very slick. Had a deal 'worked out' over the phone, drove 45 minutes next day , husband took off time from work, only to get down to the place and have the salesman say that there's no way they could sell the vehicle at THAT price! [The price it was advertised for in the paper!!] My husband nailed the guy on this little 'bait&switch' and the guy TRIED to blame it on the paper and everyone else he could. Overpriced on cars/vans. Weren't willing to go very far to make the numbers work and get us into a minivan.{one that had been sitting down there for over a month}. I know of another guy that went down there and they were very high pressure. THe guy he dealt with even pulled the 'I gotta make a sale, my wife's leaving me...' deal!!! They kept calling him and gave him the same run around, wanted to sell him a minivan with 96,000miles on it for an unbelievable price. STAY AWAY!! And these guys are a FIVE STAR DEALER!!! Which, we're finding out, doesn't matter.
Date report submitted: NA

Dealership Rating:
	Good sales department, good service
	Fair sales, fair service
	Conflicting or not enough information
	Poor Service or Poor Sales Department
	Avoid like the plague!!
	Don't Know or no experience

This page was edited on: February 16, 2007