Donahue Motors - Newburyport, MA

Visit Geno's Garage for Truck accessories.

The most recent reports are at the top of the list; the oldest are at the bottom.

Sales=Don't Know, Service=Poor, Vehicle has been brought in three times for air bag light and for door lock problem. They tell me they can find nothing wrong with door lock, but as soon as I try it, the door won't open. Must just be me. They have an e-mail listed to contact the service dept. Don't waste your time - they never answer.
Number of dealership visits=NA, Last visit date=NA, Date report submitted: 05 Mar 2002

Sales=Good, Service=Avoid, Worst service department I have ever come across. Three trips to the dealer just to have some headliner trim glued on around the sunroof. Still isn't fixed. I could fix it in 10 minutes but why should I? I bought the car there and the problem was there when I picked up the car. Now they tell me that the trim is not supposed to be glued. Am I supposed to believe that trim is supposed to just hang down in front of my face? I think not. Also the dealer couldn't perform the state mandated inspection so I, on my time, had to get the inspection and I have not yet been reimbursed for the inspection charge.

Dealership Rating:
	Good sales department, good service
	Fair sales, fair service
	Conflicting or not enough information
	Poor Service or Poor Sales Department
	Avoid like the plague!!
	Don't Know or no experience

This page was edited on: February 16, 2007