Ralph's Dodge - Prince Fredrick, MD

Visit Geno's Garage for Truck accessories.

The most recent reports are at the top of the list; the oldest are at the bottom.

Sales=Don't Know, Service=Excellent, Parts=Excellent, bought there=Yes, scv_there=Yes, Buy_DaimlerChrysler_again=Yes,
An outstanding dealership, great sales people, great financing, great service department and service techs. Would highly recommend purchasing a vehicle from them.
Submitted by: Tod Jackson          dodgeram04[a]express56.com
Number of dealership visits=3, Last visit date=10/09/2005, Date report submitted: Apr 21 11:07:07 EDT 2006

Sales=Excellent, Service=Excellent, Parts=Excellent, bought there=Yes, scv_there=Yes, Buy_DaimlerChrysler_again=Yes,
I bought my truck back in 03 and have had it serviced and had warranty work done to it. I have no complaints, they have given me cars to drive when I needed one. They even came to my house to pick me up when I could not get to the dealer ship to retrieve my truck. I will buy my next car or truck from them.
Submitted by: Withheld by request
Number of dealership visits=more than 10, Last visit date=december 2004, Date report submitted: Jan 18 03:12:33 EST 2005

Sales=Excellent, Service=Excellent, bought there=Yes, scv_there=Yes,
i'm in my 40's and have lived and bought many dodges in other states when my luck was down Ralph's dodge came through...great all around service, and now I have a NICE HEMI Truck.....
James
Number of dealership visits=years, Last visit date=4/26/03, Date report submitted: 08 May 2003 15:06

Sales=Excellent, Service=Don't Know, bought there=Yes,
Great folks to deal with.
Number of dealership visits=1, Last visit date=2/22/03, Date report submitted: 28 Feb 2003 15:53

Sales=Excellent, Service=Poor,
I have taken my still-under-warranty truck there for the same problems on multiple occasions. I've been told twice that they don't fix problems unless they can be replicated in the shop. The folks at the dealership are pleasant enough; they're just not fixing the problem. They won't take my word for it, and I have to keep returning -- very inconvenient and frustrating.
Number of dealership visits=4, Last visit date=October 10, 2002, Date report submitted: 15 Oct 2002

Sales=Excellent, Service=Excellent,
No pressure deal, GREAT price (end of year), only took back once because the radio stopped working. Problem was fixed when the mechanic removed several coins my son had inserted into the tape deck (without us knowing). The man smiled and said "No Charge". I still get Christmas cards from the guy who sold me the car!!
Date report submitted: NA

Dealership Rating:
	Good sales department, good service
	Fair sales, fair service
	Conflicting or not enough information
	Poor Service or Poor Sales Department
	Avoid like the plague!!
	Don't Know / No Experience

This page was edited on: February 16, 2007