| DodgeRam.info > Dealership Surveys > MD > Schaeffer & Strohminger Dodge - Bel Air, MD |
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Sales=Fair, Service=Excellent, Parts=Excellent, bought there=No, scv_there=Yes,
Buy_DaimlerChrysler_again=Yes,
Both Service advisors, Joel Raiber and Rich Kafka, are phenomenal guys! They
have bent over backwards to help me. When I bought my 1997 Dodge Ram 5.9L V8
from Cook Dodge, I had nothing but problems, until I took it to Schaeffer &
Strohminger. Don, the Service Manager, welcomed me and took me to the dealership
and immediately assigned my truck to Joel. They took care of my truck, and I
never had another problem again. I now own a 2005 2500HD CTD and, although I
didn't buy it from S&S Dodge (couldn't get the price I wanted), I still
bring my truck to them for service. Their parts department is great too. Steve
has found parts for me that other dealerships have said aren't in Mopar's inventory
anymore. Thumbs up guys!
Compared to my 1997 Gasser, this truck is awesome! I will never own a gas engine
again.
Submitted by: Frederic Lynes
stingrayl82[a]comcast.net
Number of dealership visits=20, Last visit date=Dec 2005, Date report submitted:
Jan 19 20:04:21 EST 2006
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Dealership Rating:
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| Good sales department, good service | |
| Fair sales, fair service | |
| Conflicting or not enough information | |
| Poor Service or Poor Sales Department | |
| Avoid like the plague!! | |
| Don't Know / No Experience | |
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This page was edited on: February 16, 2007
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