DodgeRam.info > Dealership Surveys > ME > Lee Auto Mall - Westbrook, ME

Lee Auto Mall - Westbrook, ME

Visit Geno's Garage
for Truck accessories.
Geno's Garage Truck Accessories

 

The most recent reports are at the top of the list; the oldest are at the bottom.

Sales=Poor, Service=Don't Know, Parts=Don't Know, bought there=No, scv_there=No, Buy_DaimlerChrysler_again=Yes,
I signed a Retail Buyers Order on Feb. 18, 2005, signed by the Sales Mgr. for used Dodge Magnum RT which had an advertised price of $29,900 on the internet site. I had almost bought a used Dodge Durango offered to me by one of the other salesman but decided to wait. I was promised that if I came back to the dealer on Monday, Feb. 21, that I could sign and drive the car. I put down $1,000.00 to insure my good faith. I came back on Monday to pick up the car, and was told that they couldn't do the deal because I owed too much on my trade in. This was a lie, since the salesman had obtained a pay off before I signed the deal. They reneged because they wanted more money than had been signed off on. I believe I have grounds to sue them because they executed the contract and cashed my deposit check. But a word to those who buy from this dealer. They have no ethics and are not honorable.
I have had absolutely no problems with any Dodge vehicle for the past 20 years. All I do is change the oil and drive it hard and my wife has always driven it the same.
Submitted by: Withheld by request
Number of dealership visits=1, Last visit=2/18/2005-2/21/2005, Date report submitted: Feb 21 14:11:36 EST 2005

Sales=Don't Know, Service=Avoid, Parts=Poor, bought there=No, scv_there=Yes, Buy_DaimlerChrysler_again=Maybe,
Avoid this dealer and service department like the plague ... they have a poor attitude , poorly trained diesel mechanics and prefer to charge for services not rendered and try to charge the customer for warranty covered items.
Been there once for simple maintenance service and they tried to tell me that they were going to void my engine warranty if I didn't use the MOPAR oil and filters (I use the fleetguard filter and rotella synthetic). My second visit was for a warranty covered lift pump and they tried to charge me for putting it on the computer and then tried to tell me it was water in the fuel and not the lift pump (prior to the dealer visit I stopped at my trusty Cummins service center and they told me to get the pump replaced under my warranty), After much argument the dealer replaced the pump and again threatened to void my warranty for using fuel with water in it!
Avoid these guys at all cost >>> Walk before you consider going here!
Number of dealership visits=2, Last visit=April 8, 2004, Date report submitted: Apr 16 23:46:27 EDT 2004

Dealership Rating:
Good sales department, good service
Fair sales, fair service
Conflicting or not enough information
Poor Service or Poor Sales Department
Avoid like the plague!!
Don't Know or No Experience
   
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This page was edited on: February 23, 2007