Bruce Campbell Dodge - Redford, MI

Visit Geno's Garage for Truck accessories.

The most recent ratings are at the top of the list; the oldest are at the bottom.

Sales=Good, Service=Excellent, Parts=Excellent, bought there=Yes, scv_there=Yes, Buy_DaimlerChrysler_again=Yes,
No comments offered
Submitted by: Ken Smelcer    j25530[a]yahoo.com
Number of dealership visits=8, Last visit date=06/28/2005, Date report submitted: May 4 22:57:56 EDT 2006

Sales=Good, Service=Good, Parts=Good, bought there=Yes, scv_there=Yes, Buy_DaimlerChrysler_again=Yes,
They gave me a great deal on my truck, and when I went to get the rear wheel inner splash panels, they had them in stock and installed them in the aisle while I waited.
Submitted by: Roy       RTF[a]dcx.com
Number of dealership visits=2, Last visit date=Oct. 05, Date report submitted: Oct 28 05:41:43 EDT 2005

Sales=Avoid, Service=Don't Know, Parts=Don't Know, bought there=No, scv_there=No, Buy_DaimlerChrysler_again=Yes,
No comments offered
Number of dealership visits=2, Last visit date=NA, Date report submitted: Jan 23 11:42:23 EST 2004

Sales=Avoid, Service=Don't Know, bought there=No, scv_there=No,
I tried to buy a truck and they raised the price two thousand dollars. once we got back inside the dealership then denied they quoted me a price out side. I will never go back there and I tell every one I know to not go there. They treat you like you are a idiot.
Reece Workman      Rworkman000[a]aol.com
Number of dealership visits=Only one, Last visit date=Feb. 02, Date report submitted: 16 May 2003 16:38

Sales=Good, Service=Avoid,
I took my truck in there for repair which they did. Came out and got in drivers side, why would I need to inspect the rest of my vehicle for damage, it wasn't in the shop for body work. When I got home and was on the way to the house I noticed the whole passenger rear side panel crushed in right over the wheel. Immediately took truck back to dealer and they tried to deny anything happened to my vehicle on premises, the only saving grace was the porter that confirmed that the truck had been bashed in when he washed it and he thought they had notified me that a tow truck driver had backed into my truck and the hook from the tow truck actually went through the wheel well of my truck. Then they did not want to give me a rental even with a lot full of cars. Then they got the cheapest body work possible done the panel was not replaced it was filled in which I did not find out until a year later when I got into an accident and a real repair shop had to do some work and they notified me that the whole panel was filled in with bondo. I will never ever go to them again and warn everyone away from them. They tried to say that I damaged the truck after leaving the dealer and just didn't want to report it to my insurance I wish I had called the police when I got back to the dealer and filed a report I would have been better off making a claim on my insurance policy as it would have gotten fixed correctly the first time. I just feel sorry for the porter because I am sure he got fired because he told them that the damage had been done there and they knew about it!!!!! and tried to hide it. The look they gave him when he said that I just know he didn't have his job long after that.
Number of dealership visits=2, Last visit date=September 2000, Date report submitted: 02 Nov 2002

Dealership Rating:
	Good sales department, good service
	Fair sales, fair service
	Conflicting or not enough information
	Poor Service or Poor Sales Department
	Avoid like the plague!!
	Don't Know or No Experience

This page was edited on: March 28, 2007