Courtesy Dodge - Grand Rapids, MI

Visit Geno's Garage for Truck accessories.

The most recent reports are at the top of the list; the oldest are at the bottom.

Sales=Excellent, Service=Excellent, Parts=Excellent, bought there=Yes, scv_there=Yes, Buy_DaimlerChrysler_again=Yes,
I have two vehicles there, the latest being my 2004 Dodge Ram and soon will be back for a Grand Caravan. Service is extremely good, any problems were taken care of to my satisfaction. I would buy there again for sure and probably will with in the next month.
Go there if you want good service and a feeling that you matter! Beat the Chevy dealer hands down!
Number of dealership visits=Many, Last visit date=02/03/04, Date report submitted: Mar 8 14:07:01 EST 2004

Sales=Don't Know, Service=Poor, scv_there=Yes,
1998 Dodge Ram 1500 4x4 - Replaced fuel pump, when I picked it up the fuel gauge did not work, worked fine when i dropped it off, they said "bring it back next week we will fix it for you" One week later... after waiting for 45 minutes service rep returns and told me that they checked the sending unit on the new fuel pump, all good. "must be a problem with the wiring behind the dash" I was told that it was just a coincidence that it broke while they had it. Tried to charge me $69 in labor to tell me that they will not fix it for me. Usually have had excellent service here, don't know if I will go back, quite disappointed.
Joelhoeksema[at]hotmail.com
Number of dealership visits=NA, Last visit date=July 2003, Date report submitted: 22 Jul 2003 08:19

Sales=Excellent, Service=Excellent, bought there=Yes, scv_there=Yes,
both sales and service will go out of their way to keep you happy, and give you the best deal. If you are nice and friendly they will do anything (within reason) you ask them to do.
Number of dealership visits=9, Last visit date=March 7, 2003, Date report submitted: 07 Mar 2003 13:08

Dealership Rating:
	Good sales department, good service
	Fair sales, fair service
	Conflicting or not enough information
	Poor Service or Poor Sales Department
	Avoid like the plague!!
	Don't Know or No Experience

This page was edited on: February 21, 2007