Fox Hills - Plymouth, MI

Visit Geno's Garage for Truck accessories.

The most recent reports are at the top of the list; the oldest are at the bottom.

Sales=Excellent, Service=Good, Parts=Excellent, bought there=No, scv_there=Yes, Buy_DaimlerChrysler_again=Yes,
Not much to say,other than everybody in the service/parts department actually know what they are talking about! There are other dealers that i wont mention who say that you need work that does not need to be done and are justa bunch of morons! Keep up the good work Fox Hills!
Submitted by: withheld by request
Number of dealership visits=5, Last visit date=04/12/04, Date report submitted: Jul 20 16:35:17 EDT 2004

Sales=Good, Service=Avoid, Parts=Good, bought there=Yes, scv_there=Yes, Buy_DaimlerChrysler_again=Maybe,
Had body work done after an accident with my Jeep Wrangler. I picked up my Jeep, and the soft top's buttons were broken. (of course it wasn't their fault) 2 days later, the paint on the front fender all flaked off. Obviously paint without a flex agent added. The woman checking my complaint over was very quick to say she thought it was my friends playing a prank on me. Never mind she did not know me, or my friends, but what the heck kind of excuse is that??!! Well they fixed it after a lot of hassle, but that was not the last of it. 2 months later the front fender started to bubble up with rust. There is no scratch or pin hole showing. They have a lifetime warranty that they say they will not honor because it 'sounds like' a scratch started the rust. After 3 calls they still would not let me bring it up. So I offer my story to anybody who will listen FOX HILLS BODY SHOP IS THE WORST EXPERIENCE I EVER HAD!
Z.Kuczynski       zak[a]zakk1.com
Number of dealership visits=2, Last visit date=01/20/2003, Date report submitted: Dec 29 23:37:46 EST 2003

Dealership Rating:
	Good sales department, good service
	Fair sales, fair service
	Conflicting or not enough information
	Poor Service or Poor Sales Department
	Avoid like the plague!!
	Don't Know or No Experience

This page was edited on: February 21, 2007