Orchard Chrysler Dodge Jeep - Washington Twp, MI

Visit Geno's Garage for Truck accessories.

The most recent reports are at the top of the list; the oldest are at the bottom.

Sales=Good, Service=Poor, Parts=Don't Know, bought there=Yes, scv_there=Yes, Buy_DaimlerChrysler_again=No,
Service department is non-responsive and difficult to get along with. I will not buy another vehicle from this dealership.
Submitted by: Withheld by request
Number of dealership visits=5, Last visit date=08/03/04, Date report submitted: Aug 3 18:26:59 EDT 2004

Sales=Don't Know, Service=Avoid, Parts=Don't Know, bought there=No, scv_there=Yes, Buy_DaimlerChrysler_again=Maybe,
Took the truck there for stumbling and poor idle. They said it needed an air filter, also needed a new fuel filter cause the engine had to work harder with the bad air filter. They also said the trans. fluid needed to be changed. I didn't know dirty trans. fluid could make the engine run bad. Took the truck back because it had the same problem. After a week they said it had a bad MAP sensor & connector, and it wasn't covered under warranty and wanted $188 to replace them. I paid the $95 for the sensor and replaced it and the connector myself in 1/2 hour. Took the truck back for the 3rd time cause it still had the same problem. They called and said they needed money from me to keep looking at it even though it was still under warranty. They also said the computer didn't show any faults, even though I gave them the print out from the Cummins QuickCheck that I bought cause they didn't know how to do their job. it show the VP44 was bad, but for some reason they didn't want to replace it. I'm taking it to another dealer. I'll never buy anything from them!!
Submitted by: Harold Darga       hdarga[a]yahoo.com
Number of dealership visits=3, Last visit date=3-15-04, Date report submitted: Apr 13 08:05:07 EDT 2004

Dealership Rating:
	Good sales department, good service
	Fair sales, fair service
	Conflicting or not enough information
	Poor Service or Poor Sales Department
	Avoid like the plague!!
	Don't Know or No Experience

This page was edited on: February 21, 2007