Winners Dodge - Woodhaven, MI

Visit Geno's Garage for Truck accessories.

The most recent reports are at the top of the list; the oldest are at the bottom.

Sales=Good, Service=Don't Know, Parts=Don't Know, bought there=Yes, scv_there=No, Buy_DaimlerChrysler_again=Yes,
Winners Dodge was a good experience, however they would not go the extra mile to get me the color truck I had wanted and I was stuck with a beige truck when I wanted black. All it would have taken was some phone calls and a simple trade with another dealer. However, throughout the three years with the truck I never had to have it serviced except for the basics such as brakes and tires. This was a 1999 standard cab Dodge Ram, the best truck ever!
Number of dealership visits=3, Last visit date=august 1999, Date report submitted: Apr 10 08:49:42 EDT 2004

Sales=Excellent, Service=Excellent, Parts=Excellent, bought there=Yes, scv_there=Yes, Buy_DaimlerChrysler_again=Yes,
This dealership is the exact way a dealership should be run. They treated me very well in sales and as far as service. Gary, service manager is very much into helping fix your problems and i will do business again and again with Winners Dodge..
Number of dealership visits=4, Last visit date=02/27/04, Date report submitted: Feb 27 14:04:30 EST 2004

Sales=Don't Know, Service=Excellent, Parts=Don't Know, scv_there=Yes, Buy_DaimlerChrysler_again=Yes,
No comments offered
Tracy     lexus52lee[a]aol.com
Number of dealership visits=2, Last visit date=Febuary 23, 2004, Date report submitted: Feb 23 13:56:11 EST 2004

Sales=Good, Service=Poor, Parts=Don't Know, bought there=Yes, scv_there=Yes, Buy_DaimlerChrysler_again=No,
In the July of 2003 my engine seized up on me while driving to work, no lights went on, it just stopped. Well after 7 days in the dealership they finally called me and told me there was no oil in the engine and told me it was customer negligence. That is when I pulled out all of my oil change receipts, and told them no, sorry, you're wrong. Well 15 days later I got my truck back with "new" parts put in the engine. They charged me $700.00. Now here I am in February of 2004, driving home from work and my engine started making a really weird noise so I called my dealership and told them I was on my way in. When I got there, they immediately said "hey, it's the guy who didn't change his oil"..this needless to say got me a little hot under the collar. I again gave them my oil change receipts, my latest change was 800 miles ago. I just got my call on Friday and they said" well sir, we have good news and bad news, good news you're getting a brand new engine!...Here comes the bad news, sorry there's nothing we can do about a free loaner or courtesy car. Chrysler won't let us give you one."....A brand new engine right out of the box at 27893 miles....pathetic....thanks for the soap box. Oh by the way I had a cracked crank shaft and 2 blown rods....
I should have listened to people with past experiences with the dealership. I'm completely disgusted my experience, and I now regrettably will not be doing business with Chrysler/Dodge...
Number of dealership visits=2, Last visit date=02-05-04, Date report submitted: Feb 10 12:06:10 EST 2004

Sales=Excellent, Service=Excellent, Parts=Good, bought there=Yes, scv_there=Yes, Buy_DaimlerChrysler_again=Yes,
Looking to buy... See Don Smith.
Number of dealership visits=3, Last visit date=8/29/03, Date report submitted: Jan 1 07:34:43 EST 2004

Sales=Excellent, Service=Don't Know, bought there=Yes,scv_there=No, No comments offered
Number of dealership visits=1, Last visit date=March 2002, Date report submitted: 14 Mar 2003 19:31

Dealership Rating:
	Good sales department, good service
	Fair sales, fair service
	Conflicting or not enough information
	Poor Service or Poor Sales Department
	Avoid like the plague!!
	Don't Know or No Experience

This page was edited on: February 21, 2007