Central Dodge - Springfield, MO

Visit Geno's Garage for Truck accessories.

The most recent reports are at the top of the list; the oldest are at the bottom.

Sales=Don't Know, Service=Excellent, Parts=Avoid, bought there=No, scv_there=Yes, Buy_DaimlerChrysler_again=Yes,
No comments offered
Number of dealership visits=6, Last visit date=02/04/04, Date report submitted: Feb 6 20:15:57 EST 2004

Sales=Don't Know, Service=Avoid,
Durango still burning oil after 6 service attempts (3 here, one in Ozark, one in MN). Don't think it will ever be fixed. I love the body of the vehicle...I just want an engine that works. Is that too much to ask after 2 years of the same problem and finding out the first owner had the same problems!
Date report submitted: NA

Sales=Don't Know, Service=Avoid,
The service advisors are condescending, rude and unknowledgeable. I have had my Durango worked on three times at Central Dodge (total six repairs counting all dealerships) for the same problem (burning oil) and the problem isn't fixed yet! This has been going on for 20,000 miles and 2 years. Now it's out of warranty and they think I'm going to pay to have it "diagnosed" and unless I can get "assistance" form Chrysler pay for the repairs too! What a joke!!!

Dealership Rating:
	Good sales department, good service
	Fair sales, fair service
	Conflicting or not enough information
	Poor Service or Poor Sales Department
	Avoid like the plague!!
	Don't Know / No Experience

This page was edited on: March 23, 2007