Century Dodge -  Wentzville,  MO

Visit Geno's Garage for Truck accessories.

The most recent reports are at the top of the list; the oldest are at the bottom.

Sales=Poor, Service=Poor, Parts=Good, bought there=Yes, scv_there=Yes, Buy_DaimlerChrysler_again=No,
I paid over 27,000 for a brand new charger in 2005. My car almost has 36,000 miles on it now and I brought it in to have them take a look at a few things before it goes out of warranty. I dropped it off at 8 in the morning because that was the time I had an appointment for and i picked it up at 5 o'clock that day. They said that they looked at my brakes but they did not have time to look at any of the other things that I had asked. They want me to bring it back later, after the warranty is up I guess. I tried to make an appointment today and was transferred twice and was on hold for 7 minutes before I just gave up on them. I expect to be treated a lot better at a place where I spent over 27,000 dollars at.
Submitted by: Jason Dettleff
Number of dealership visits=numerous, Last visit date=1-23-2008, Date report submitted: Jan 23 18:17:08 EST 2008

Sales=Poor, Service=Excellent, Parts=Excellent, bought there=No, scv_there=Yes, Buy_DaimlerChrysler_again=Yes,
Bob Adams and the other service guys are great! They go out of their way to provide top quality service. As for the sales department, those folks leave a lot to be desired. They are very unwilling to negotiate and act as though they have a monopoly on Chrysler vehicles. Very poor selection of used trucks.
Submitted by: Withheld by request
Number of dealership visits=numerous, Last visit date=February 25, 2005, Date report submitted: Mar 7 17:10:22 EST 2005

Sales=Avoid, Service=Excellent, bought there=No, scv_there=Yes,
I have used the service dept several times in the last 2 years with very good results. I recently tried to buy a used vehicle and made a very sound offer after researching prices in the area. I was given the runaround by a salesman who apparently thought he wouldn't make enough off the sale. I had to buy this truck at another dealer.
Number of dealership visits=5, Last visit date=May 2003, Date report submitted: 19 Jun 2003 16:15

Sales=Don't Know, Service=Excellent,
I have been to this service department in the past three times. I received prompt and reliable service each time. I replaced the battery in the car and then I called to make an appointment for a check engine light on my Neon that came on the following day- Russ Kinnard (Service Advisor) told me that I should drive the car for a couple days to see if it would reset itself. If not- then call to schedule service. Two days after the call- my light went out and the car is running fine. I was saved the cost of a service visit and my time due to his care for the needs of his customer. I will be sure to take my business to this dealer in the future.

I recently purchased a new 99 Ram QC from them and so far they have gone out of their way to make sure I was pleased with the vehicle.  I am more than satisfied with it a big thanks to century dodge and their service dept.
Date report submitted: NA

Dealership Rating:
	Good sales department, good service
	Fair sales, fair service
	Conflicting or not enough information
	Poor Service or Poor Sales Department
	Avoid like the plague!!
	Don't Know / No Experience

This page was edited on: November 21, 2008