DodgeRam.info > Dealership Surveys > MO > Century Dodge -  Wentzville,  MO

Century Dodge -  Wentzville,  MO

Visit Geno's Garage
for Truck accessories.
Geno's Garage Truck Accessories

 

The most recent reports are at the top of the list; the oldest are at the bottom.

Sales=Poor, Service=Excellent, Parts=Excellent, bought there=No, scv_there=Yes, Buy_DaimlerChrysler_again=Yes,
Bob Adams and the other service guys are great! They go out of their way to provide top quality service. As for the sales department, those folks leave a lot to be desired. They are very unwilling to negotiate and act as though they have a monopoly on Chrysler vehicles. Very poor selection of used trucks.
Submitted by: Withheld by request
Number of dealership visits=numerous, Last visit date=February 25, 2005, Date report submitted: Mar 7 17:10:22 EST 2005

Sales=Avoid, Service=Excellent, bought there=No, scv_there=Yes,
I have used the service dept several times in the last 2 years with very good results. I recently tried to buy a used vehicle and made a very sound offer after researching prices in the area. I was given the runaround by a salesman who apparently thought he wouldn't make enough off the sale. I had to buy this truck at another dealer.
Number of dealership visits=5, Last visit date=May 2003, Date report submitted: 19 Jun 2003 16:15

Sales=Don't Know, Service=Excellent,
I have been to this service department in the past three times. I received prompt and reliable service each time. I replaced the battery in the car and then I called to make an appointment for a check engine light on my Neon that came on the following day- Russ Kinnard (Service Advisor) told me that I should drive the car for a couple days to see if it would reset itself. If not- then call to schedule service. Two days after the call- my light went out and the car is running fine. I was saved the cost of a service visit and my time due to his care for the needs of his customer. I will be sure to take my business to this dealer in the future.

I recently purchased a new 99 Ram QC from them and so far they have gone out of their way to make sure I was pleased with the vehicle.  I am more than satisfied with it a big thanks to century dodge and their service dept.
Date report submitted: NA

Dealership Rating:
Good sales department, good service
Fair sales, fair service
Conflicting or not enough information
Poor Service or Poor Sales Department
Avoid like the plague!!
Don't Know / No Experience
   
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This page was edited on: March 23, 2007