Continental Auto Mall - Joplin, MO

Visit Geno's Garage for Truck accessories.

The most recent reports are at the top of the list; the oldest are at the bottom

Sales=Excellent, Service=Good, Parts=Good, bought there=Yes, scv_there=Yes, Buy_DaimlerChrysler_again=Yes,
I have nothing but praise for this company.
Our salesman, John, made it easy to decide which truck was right for us, and did everything he could to help us get it.
The service department has been great in getting us in, and always having the service done before they said it would be. Also when I had a claim on warranty work it was taken care of, I was always informed if it would cost me more than what was estimated. The service department also made sure I had a list of what was done, what the parts cost and the labor to do the job. I always received a receipt and the list stapled together so if something happened all I would have to do is show them that the work was done there and when. But I have not had to do this, because the job has always been done on time and done right.
I am very satisfied with my truck and all of the people who work at This dealership.
Submitted by: Dan
Number of dealership visits=5, Last visit date=05/23/2005, Date report submitted: Sep 13 17:53:13 EDT 2005

Sales=Fair, Service=Avoid, Parts=Poor, bought there=Yes, scv_there=Yes, Buy_DaimlerChrysler_again=Maybe,
They will not honor the warranty they sell. They will use after market parts on anything , and then the next time they say you had never been there or they show no record of you vehicle having been there.
I will never deal with this dealer again.
Number of dealership visits=3, Last visit date=11/20/2003, Date report submitted: Jan 22 10:58:44 EST 2004

Dealership Rating:
	Good sales department, good service
	Fair sales, fair service
	Conflicting or not enough information
	Poor Service or Poor Sales Department
	Avoid like the plague!!
	Don't Know / No Experience

This page was edited on: March 23, 2007