Jay Wolfe Dodge, Chrysler, Jeep - Lee's Summit, MO

Visit Geno's Garage for Truck accessories.

The most recent reports are at the top of the list; the oldest are at the bottom.

Sales=Don't Know, Service=Avoid, Parts=Poor, bought there=No, scv_there=Yes, Buy_DaimlerChrysler_again=Maybe,
I own a Sebring Convertible. Has had numerous water leaks. Wolfe dealership has attempted fix but still have multiple leaks. Randy (service manager) stated that all convertibles leak "its just one of those things" I will have to live with. BS man seemed to not care about my problem and wasn't very knowledge on my vehicle. AVOID THIS DEALER
Submitted by: douggie[a]eathlink.net
Number of dealership visits=4, Last visit date=5/04, Date report submitted: Jun 12 12:22:30 EDT 2004

Sales=Good, Service=Don't Know, Parts=Don't Know, bought there=Yes, scv_there=No, Buy_DaimlerChrysler_again=Yes,
No comments offered
Number of dealership visits=1, Last visit date=Feb 2003, Date report submitted: Jan 11 19:37:54 EST 2004

Sales=Excellent, Service=Don't Know, Parts=Don't Know, bought there=Yes, scv_there=No, Buy_DaimlerChrysler_again=Yes,
The managing partner Scott Duroe and Chris MaGraw salesman were great The prices were the best in KansasCity area. No real haggling just a great buying experence. Ordered a new 3500 Ram got a very good price for trade.
Number of dealership visits=1, Last visit date=Oct 24th, Date report submitted: Nov 5 19:35:55 EST 2003

Sales=Poor, Service=Avoid, bought there=Yes, scv_there=Yes,
rotating door on service management terrible service. avoid like the plague
Number of dealership visits=3, Last visit date=09-15-03, Date report submitted: Sep 21 08:17:35 EDT 2003

Sales=Don't Know, Service=Excellent,
I did not buy my vehicle there but when the dealership I did buy it from could not resolve my problem and basically quit trying to resolve it I went to Jay Wolfe and they honored my warranty, fixed my truck, washed it and cleaned the interior out, apologized for the other dealership not taking care of me, etc... The other dealership I would not recommend, and they are Steve Oliver Dodge.
Mike Martin
Number of dealership visits=3, Last visit date=October, Date report submitted: 16 Dec 2002

Sales=Excellent, Service=Excellent,
We bought a new Ram at close to invoice when other KC Metro dealers were doing the shuffle. They list the real invoice on the web, call or see Carl Gardner.

Sales=Avoid, Service=Poor,
Said SUV was a demo vehicle when selling it, but found out it actually was previously owned.

Dealership Rating:
	Good sales department, good service
	Fair sales, fair service
	Conflicting or not enough information
	Poor Service or Poor Sales Department
	Avoid like the plague!!
	Don't Know / No Experience

This page was edited on: March 23, 2007