Cherry Point Dodge - Havelock, NC

Visit Geno's Garage for Truck accessories.

The most recent reports are at the top of the list; the oldest are at the bottom.

Sales=Excellent, Service=Poor, Parts=Good, bought there=Yes, scv_there=Yes, Buy_DaimlerChrysler_again=No,
Air Conditioner repaired under warranty. First problem was lost of steering which left me in the ditch! It took two additional trips to get the air conditioner adjusted correctly
Submitted by: Withheld by request
Number of dealership visits=2, Date of last visit=2005, Date report submitted: Jun 7 03:43:50 EDT 2007

Sales=Excellent, Service=Excellent, Parts=Excellent, bought there=Yes, scv_there=Yes, Buy_DaimlerChrysler_again=Yes,
This is my fifth vehicle, and my second srt-model. First srt-8 charger then srt-10 ram quad cab. they where only dealership to sell me a srt-8 charger under sticker, and only take 45min. to complete the deal from front to i drove away from the dealership. Later I decided I wanted power and able to tow something bigger than a trailer, not only did they lead me in the right direction, they sold me the truck under invoice and gave almost what I paid for the charger, I guess that's possible when you sale vehicles at a fair price, I had zero negative equity at the time of trade. Moving to service and parts, not only do I get a fair price on parts and labor, they always fix the problem in a timely manner. And if my vehicle needs to be in the shop more than 2 to 3 hours they have always offered me a loaner car to run my errands Thank you Cherry point Dodge, I have never met a company that looks out for their customers like they do.
Submitted by: Amanda fulcher         mandy_4fulcher[a]yahoo.com
Number of dealership visits=8, Date of last visit=05/21/06, Date report submitted: May 24 23:28:30 EDT 2006
Sales=Excellent, Service=Excellent, Parts=Excellent, bought there=Yes, scv_there=Yes, Buy_DaimlerChrysler_again=Yes,
first of all it was the best buying experience i have ever encountered. holland, the owner took care of every concern or issue that came up. i would definitely buy my next car from cherry point dodge. i don't want to leave out the parts, and service department, chuck and dave are to be commended on their outstanding ability to handle every issue that comes about with speed and diligence. again, thank you cherry point dodge for my awesome experience.
i will definitely buy again from cherry point dodge.
Submitted by: Amanda fulcher         mandy_4fulcher[a]yahoo.com
Number of dealership visits=6, Date of last visit=03/16/06, Date report submitted: May 9 22:15:26 EDT 2006

Sales=Excellent, Service=Poor, Parts=Good, bought there=Yes, scv_there=Yes, Buy_DaimlerChrysler_again=No,
charged a "diagnostic fee for warranty work" under the extended warranty they sold me as $50 deducible
Submitted by: Randall Corner      rcorner [a] ec.rr.com
Number of dealership visits=numerous, Date of last visit=18 April 2005, Date report submitted: Apr 1 16:47:35 EST 2005

Sales=Excellent, Service=Excellent, bought there=Yes, scv_there=Yes, Buy_DaimlerChrysler_again=Yes,
Your young salesman by the name of Dave Dixon his answer was honest. He said he was new and we would learn together. Not no mess and we like that. Will recommend Mr. Dixon to our friends.
Number of dealership visits=3, Date of last visit=09 14 03, Date report submitted: Oct 14 09:34:21 EDT 2003

Sales=Good, Service=Good, bought there=Yes, scv_there=Yes,
The sales man named Dave was a good fellow. No fooling around, if he didn't know something he said so. I asked him many, many questions. Some of them he had to get the service tech's to answer. Over all Cherry Point Dodge is recommended by me.
John Booher      izzy [at] havelocknc.net
Number of dealership visits=4, Date of last visit=Jan 03, Date report submitted: 19 Mar 2003 13:36

Dealership Rating:
	Good sales department, good service
	Fair sales, fair service
	Conflicting or not enough information
	Poor Service or Poor Sales Department
	Avoid like the plague!!
	Don't Know or No Experience

This page was edited on: August 17, 2007