Kinston Chrysler-Dodge-Jeep - Kinston, NC

Visit Geno's Garage for Truck accessories.

The most recent reports are at the top of the list; the oldest are at the bottom.

Sales=Poor, Service=Don't Know, Parts=Don't Know, bought there=Yes, scv_there=No, Buy_DaimlerChrysler_again=Maybe,
AVOID LIKE THE PLAGUE! These guys don't give a crap about 'after the sale' customer service. I was told numerous things the evening that I bought the car only to find out that I was blatantly lied to! Now I didn't buy a Ram, I got a Charger. The main guy on the floor - anyone who has dealt with them knows who this guy is - has been nothing but rude, unhelpful and dishonest. If I could turn back time I would rather WALK than buy ANY car from this dealer.
Submitted by: kris     msutalon[a]yahoo.com
Number of dealership visits=3 (2 after the sale), Date of last visit=19 Apr 2006, Date report submitted: Apr 19 16:06:55 EDT 2006

Sales=Excellent, Service=Excellent, Parts=Don't Know, bought there=Yes, scv_there=Yes, Buy_DaimlerChrysler_again=Yes,
I love Kinston Dodge. My husband and I have purchased two vehicles from this dealership (2002 & 2003), and have nothing but nice things to say about them. We will definitely purchase our next Dodge from them!
Number of dealership visits=2, Date of last visit=6/2003, Date report submitted: Mar 7 21:54:28 EST 2004

Sales=Good, Service=Avoid, Parts=Avoid, bought there=Yes, scv_there=Yes, Buy_DaimlerChrysler_again=Yes,
I have a 2000 Dodge Durango, it has been an excellent truck. I kept up all required maintenance. Then as my warranty expires things go wrong. I took the truck to be serviced, it was a universal joint, wheel bearings, you name it the front end needed it. I would not complain but when the truck had only 20,000 miles on it and warranty was still in effect, I complained about front end noise. I took it in and no technician could find anything wrong with it. But when the warranty expired they find all that is wrong, sounds a little funny to me. Now it has a new tick, take it in and wham, I need a timing chain. I don't think so much would be going wrong with my vehicle if it wasn't for the service dept. I am convinced that they somehow rigged it to go wrong when warranty expires. The sales dept was excellent, gave me a great deal, but steer clear of the service and parts dept.
oh lets not forget the window mechanism, 800.00 for 1 control. they left my truck out in the open where it rained in it, nothing i could do. after all, you have to prove everything. and i love how they make an appt for you to bring it in, turns out they cant get to it for days after and you have to pay them for a rental car because they cant get your vehicle back when promised. and give you a piece of sh*t to drive that you pay for....isnt that something
Number of dealership visits=4, Date of last visit=2002, Date report submitted: Oct 28 08:33:49 EST 2003

Sales=Fair, Service=Poor, bought there=yes, scv_there=yes, no comments
Number of dealership visits=4, Date of last visit=02-18-2003, Date report submitted: 25 Feb 2003 01:30

Dealership Rating:
	Good sales department, good service
	Fair sales, fair service
	Conflicting or not enough information
	Poor Service or Poor Sales Department
	Avoid like the plague!!
	Don't Know / No Experience

This page was edited on: March 27, 2007