Ross Chrysler, Dodge, Jeep - Boone, NC

Visit Geno's Garage for Truck accessories.

The most recent reports are at the top of the list; the oldest are at the bottom.

Sales=Good, Service=Poor, Parts=Poor, bought there=Yes, scv_there=Yes, Buy_DaimlerChrysler_again=No,
I had bought 4 new trucks from this dealership since 2000. My last one a 2006 Ram 3500 had a tranny problem from the beginning. This dealer made several attempts to fix and then kept telling me nothing was wrong. The tranny finally burned up and then Ross made up crazy excuses and had my warranty voided. This terrible dealer then pushed my truck into the lot for days with battery left dead no fluid and even unlocked. I was told that I had to come get it because I had no warranty and they were going to charge storage. I have written proof that I did nothing wrong. This sorry excuse for a dealer has caused me thousands of dollars.
Submitted by: Kevin Elliott
Number of dealership visits=8, Date of last visit=5/14/2007, Date report submitted: Jun 15 14:55:09 EDT 2007

Sales=Excellent, Service=Excellent, Parts=Excellent, bought there=Yes, scv_there=Yes, Buy_DaimlerChrysler_again=Yes,
Went out of their way to locate 2500 Diesel that I wanted. Came very close to what I wanted for my trades. And sold vehicle at invoice plus rebates. Some financing was needed and finance department worked to get me the best payment possible. Answered all questions candidly and honestly. Recommend truck and dealership
Submitted by: Kevin Downs       kwdleo51[a]aol.com
Number of dealership visits=3, Date of last visit=August 2006, Date report submitted: Oct 15 06:50:58 EDT 2006

Dealership Rating:
	Good sales department, good service
	Fair sales, fair service
	Conflicting or not enough information
	Poor Service or Poor Sales Department
	Avoid like the plague!!
	Don't Know / No Experience

This page was edited on: August 17, 2007