Tim Marburger Dodge - Concord, NC

Visit Geno's Garage for Truck accessories.

The most recent reports are at the top of the list; the oldest are at the bottom.

Sales=Avoid, Service=Don't Know, Parts=Don't Know, bought there=No, scv_there=No, Buy_DaimlerChrysler_again=Yes,
I went to Tim Marburger Dodge to look at the used cars to check prices. I was with my mom and I looked at several different cars but all of the salesmen were standing there talking to each other and no one ever came to help me, but a man and woman drove up together and parked right beside where we were and asked if they needed help and still ignored us. I WILL NEVER GO BACK THERE AGAIN OR RECOMMEND THEM TO ANYONE!!
Number of dealership visits=1, Date of last visit=03/06/04, Date report submitted: Mar 7 21:58:41 EST 2004

Sales=Don't Know, Service=Avoid, Parts=Don't Know, bought there=No, scv_there=Yes, Buy_DaimlerChrysler_again=No,
2001 Dodge Durango - Nov 03 03 -Transmission slipping replaced transducer and thermostat $750.
Jan 3rd 04- Transmission still slipping- They claim "no codes" offer $550 tune up. I refuse and replace plugs, wires, distributor cap and rotor myself for $125.
Jan 19- Transmission overheating and still slipping- They claim overdrive fell apart destroyed entire transmission. They offer to replace for $3800 or rebuild for $3400.
Jan 21- I am trying to convince service manager that they are responsible for misdiagnosis and should complete the repair free. He offers to do for $2750. Chrysler customer service claims no responsibility because of 69,000 miles at time of first repair.
If Chrysler can not do better than to build a transmission that they will only warranty for 36,000 miles they obviously know it will fail soon after. To me $30,000 for a vehicle that won't last 7 to 10 years is criminal and an embarrassment to America. Last time I buy American vehicle ever!
Number of dealership visits=2, Date of last visit=1-20-04, Date report submitted: Jan 22 08:36:54 EST 2004

Dealership Rating:
	Good sales department, good service
	Fair sales, fair service
	Conflicting or not enough information
	Poor Service or Poor Sales Department
	Avoid like the plague!!
	Don't Know / No Experience

This page was edited on: March 23, 2007