| DodgeRam.info > Dealership Surveys > ND > Cedric Theel - Bismarck, ND |
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Sales=Good, Service=Excellent, Parts=Excellent, bought there=No, scv_there=Yes,
Buy_DaimlerChrysler_again=Yes,
The Cedric Theel service and parts departments are top of the line. I bought
my truck used from another dealer in town and the service and parts departments
have treated me like I have been a customer of theirs all my life.
The body shop worked on replacing the latch on my sliding window for close to
an hour with no appointment and never charged me a penny. The service department
made sure that all the latest up dates to the computer were done with no charge.
They always have the truck ready when they say it will be done and are super
friendly and always take time to answer questions. Wayne is the mechanic that
always works on my truck and is very knowledgeable and trust worthy. The parts
department is the same as the service. If they order a part for you they tell
you when you can expect it and call when it arrives. I can't say enough about
the people who work there. I always read about other dealerships across the
country who are total jerks and wish that more people that need work done could
meet the people at Cedric Theel
I had a few minor problems when I first bought my truck but thanks to Wayne
and everyone a Cedric Theel it is like new
Submitted by: Lloyd Hieb lloyd.hieb[a]bsc.nodak.edu
Number of dealership visits=At least 10, Last visit date=June 22, 2006, Date
report submitted: Jul 10 11:15:04 EDT 2006
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Dealership Rating:
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| Good sales department, good service | |
| Fair sales, fair service | |
| Conflicting or not enough information | |
| Poor Service or Poor Sales Department | |
| Avoid like the plague!! | |
| Don't Know / No Experience | |
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This page was edited on: March 27, 2007