DodgeRam.info > Dealership Surveys > NE > Gene Steffy Chrysler - Fremont, NE

Gene Steffy Chrysler - Fremont, NE

Visit Geno's Garage
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Geno's Garage Truck Accessories

 

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Sales=Excellent, Service=Excellent, Parts=Good, bought there=Yes, scv_there=Yes, Buy_DaimlerChrysler_again=Yes,
No comments offered
Submitted by: Withheld by request
Number of dealership visits=4, Last visit date=2005, Date report submitted: Jul 13 22:57:48 EDT 2006

Sales=Excellent, Service=Excellent, Took my 98.5 24V 4x4 in for poor fuel mileage and a starting problem. The starting problem was intermittent at best. Had the truck for 8 days, provided me with a loaner free of charge. I had bought this truck used. The TPS was replaced last fall. Truck was on and off the scanner as the problem would go away and return. Ended up with a bad ECM, and replaced the lift pump and wiring harness with one bearing the newest update numbers that I provided. THANKS TDR..
The truck runs like a dream, idles smoother and lots of power for my needs. Mileage is up from 16-17.5mpg to 18-19.2mpg thats city-highway combined. Could be a little better, if my shoe was lighter.
Anyway I can't say enough about the level of service and commitment of this dealer ship. Hats off also the the tech Rick Covar, for going the extra mile. Most of the delays in fixing the truck after chasing the problem down. Was with UPS not showing up with the parts on time. Lee Callahan the service writer for the Cummins trucks, kept me appraised on where the truck stood. Easy to talk to and listens well, to what you're, saying. Writes everything down.
Number of dealership visits=NA, Last visit date=NA, Date report submitted: NA

Dealership Rating:
Good sales department, good service
Fair sales, fair service
Conflicting or not enough information
Poor Service or Poor Sales Department
Avoid like the plague!!
No Experience / Don't Know
   
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This page was edited on: March 30, 2007