Jim's Dodge Country - Omaha, NE

is now Lithia Chrysler Jeep Dodge of Omaha

Visit Geno's Garage for Truck accessories.

Sales=Poor, Service=Poor, Parts=Poor, bought there=Yes, scv_there=Yes, Buy_DaimlerChrysler_again=Yes,
WILL NOT buy another truck from jims dodge country of or jim earp, waited two weeks to get they title, service is poor and the parts men will not look up parts when they are ask to. do not buy from these guys.
Submitted by: cecil denney jr      cecil_denney [a] yahoo.com
Number of dealership visits=3, Last visit=3 28 05, Date report submitted: Apr 2 22:48:37 EST 2005

Sales=Good, Service=Don't Know, Parts=Good, bought there=Yes, scv_there=No, Buy_DaimlerChrysler_again=Yes,
As long as you know what your looking for, or looking out for, Jims Dodge has proven to be very reliable to me. I've purchased several of our work trucks there and find that I can do business with them over the phone as easy as it is to go in the store.
Number of dealership visits=3, Last visit=6-6-2001, Date report submitted: Mar 23 13:53:53 EST 2004

Sales=Fair, Service=Excellent,
Purchased my '99 Diesel there in Nov '98. Rusty and George in the service department have been really great to work with. One recall (hitch) and several"equipment failure" visits to them have proved positive. Can't remember anything outstanding about the sale...salesman wasn't too well read up on the Cummins...glad I'm a gearhead and figured most stuff out myself.
Loren
Number of dealership visits=5-6, Last visit=Summer '02, Date report submitted: 05 Jan 2003

Sales=Avoid, Service=Don't Know,
Management threatened to cash a deposit to "hold the vehicle" when we decided not to purchase after sales people told us there is absolutely no obligation. I would never recommend these people and have told many others about our horrible experience.
Date report submitted: 17 May 2002

Sales=Avoid, Service=Avoid,
My family has purchased four Rams from there and with each one we have run into problems with the service we are supplied when recalls are made or warranty work is needed. If there was another Dodge dealer in my area we would have definitely gone there.
Date report submitted: 05 Jan 2002

Posted to TDRoundtable: They almost never honor appointments.
Mark Kitchell
Date reported: 12-07-2002

Sales=Poor, Service=Poor,
I bought a used 2000 Ram, dealer said "Never smoked in" I open the ash tray and the lighter is burned out and ash marks in the tray. Then he laughs and says, well it wasn't used for towing, although it is a two package. We walk back and the hitch has two links bolted on for safety chains and the receiver is all scratched from use. The truck sold itself, but the guy almost undid it. Multiple minor problems since then, but they still aren't resolved. If you are in Omaha, the prices are good, but the service during and after the sale are not.

This page was edited on: March 30, 2007