Performance Dodge - Lincoln, NE

Visit Geno's Garage for Truck accessories.

The most recent reports are at the top of the list; the oldest are at the bottom.

Sales=Don't Know, Service=Poor, Parts=Don't Know, bought there=No, scv_there=Yes, Buy_DaimlerChrysler_again=No,
I brought my vehicle in after having run the code for the check engine light and told them it flashed the code for a heater relay problem. A lady came to me about 15 minutes later with an obviously tool severed connector to an oxygen sensor and told me it had been chewed through by a rodent, I could tell by looking at the part that the wires were cut by a tool, the lady asked me to give her the part back and I refused, She told me it would cost $180.00 to fix. I did not want them to touch my car again, I brought my car to a mechanic who looked and told me it was cut by snippers not a rodent. I only asked for them to check a heater relay and a self collapsing seat. If this is the type of shady business they pull, I will never buy from Dodge again and all my acquaintances as well will be forewarned. I am not surprised to see such a poor rating for there service. Maybe Dodge should consider new management if they intend to ever keep a customer.
Submitted by: David Weickert     mrweickert[a]gmail.com
Number of dealership visits=1, Last visit date=05/16/2006, Date report submitted: May 16 17:40:39 EDT 2006

Sales=Excellent, Service=Excellent, Parts=Excellent, bought there=Yes, scv_there=No, Buy_DaimlerChrysler_again=Yes,
Neal Cole was straightforward and gave me a great deal. He took the time to explain everything and was very polite. I highly recommend this dealership if you are in the lincoln, ne area, and it would be worth the drive from omaha.
Submitted by: Nicolas Fay
Number of dealership visits=2, Last visit date=05-05-2005, Date report submitted: Jan 26 21:55:22 EST 2006

Sales=Good, Service=Poor, Parts=Fair, bought there=Yes, scv_there=Yes, Buy_DaimlerChrysler_again=Yes,
I brought the truck in to fix the fuel gage as it registered full all the time. They replaced the whole sending unit column for $600. Come to find out it was only the little green anti spill ball. In case of a roll over accident this ball keeps fuel from coming out of the tank. It had fallen into the tank. I did not pay for the replacement parts.
I brought the truck in to fix the seat belt retractor. They replaced it for $300 when all they needed to do was reset the controller for free. They claim they did not know this. If the dealer doesn't know how to fix it then who does? They would not give me my money back.
Overall the truck is great. I just wish the dealer was honest about working on them.
Submitted by: Larry Geiger       Larry266[a]aol.com
Number of dealership visits=3, Last visit date=6 months, Date report submitted: Nov 19 19:20:43 EST 2004

Sales=Don't Know, Service=Don't Know, Parts=Don't Know, bought there=Yes, scv_there=Yes, Buy_DaimlerChrysler_again=No,
I tried to buy a Magnum, and was offered a deal to pay over $50,000 over four years after donating my present car. I asked for their "best offer" and this is what I got! I bought from the old Lincoln Dodge, but Performance Dodge will never see me again!
Donald Clark    clarkko[a]hotmail.com
Number of dealership visits=Trying to buy another car, Last visit date=06/01/04, Date report submitted: Jun 1 14:20:18 EDT 2004

Sales=Fair, Service=Poor, bought there=Yes, scv_there=Yes,
Since the 1978 model trucks came out my family has always purchased dodge vehicles. Typically we purchase them at Gene Steffy's in fremont. I know live in lincoln and bought my most recent vehicle at performance dodge. After having body work done at the dealership I was pretty comfortable that I would be treated well. Unfortunately, it has been a bad experience from the beginning. I have taken my car for service and not had it done when promised on several occasions. Though it seems every time I am in the shop to look at my car to see what problem it has there are several people standing around having a coke and joke session. Though I may buy dodge in the future it definately won't be from performance dodge of lincoln.
Russell Cowan     coltsfan18[at]hotmail.com
Number of dealership visits=6, Last visit date=July 2003, Date report submitted: 20 Jul 2003 18:35

Sales=Poor, Service=Poor, bought there=Yes, scv_there=Yes,
I took my diesel truck in because at about 9500 mi. it started to have a slight hesitation when you first started it after it sat for several hours and it doesn't have it any other time and nobody else that has a dodge diesel has that type of hesitation and they couldn't find the problem so they told me that they didn't notice it and that they would have to get in touch with the area manager. I called the shop supervisor two or three times and all he said is that he hasn't been able to get in touch with the area manager and he would call me back and I am still waiting for a call.
Donald G Wilhelm     sdsljj<at>msn.com
Number of dealership visits=7, Last visit date=6/22/03, Date report submitted: 23 Jun 2003 12:12

Sales=Avoid, Service=Good, bought there=Yes, scv_there=Yes,
My sales person was very helpful and liked him very much. After having some problems with my vehicle, I called and talked with the sales manager - Chris - he was a complete a$$. He did not have any skills to deal with customers. I will not purchase anything from that dealership or recommend it to anyone.
Number of dealership visits=4, Last visit date=January 2003, Date report submitted: 07 Apr 2003 14:56

Dealership Rating:
	Good sales department, good service
	Fair sales, fair service
	Conflicting or not enough information
	Poor Service or Poor Sales Department
	Avoid like the plague!!
	No Experience / Don't Know

This page was edited on: March 30, 2007