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Tilton Dodge - Tilton, NH

Visit Geno's Garage
for Truck accessories.
Geno's Garage Truck Accessories

 

The most recent reports are at the top of the list; the oldest are at the bottom.

Sales=Fair, Service=Fair, Parts=Don't Know, bought there=Yes, scv_there=Yes, Buy_DaimlerChrysler_again=Yes,
I've always heard horror stories about this dealership and not once over the 4 years I've had my vehicle did I have a problem except recently when I called and spoke with the service mgr over a potential problem, he was rude, sexually offensive, and cut me off mid sentence before I could finish. My job might not be a mechanic, but that doesn't mean I don't know anything about vehicles!!
Number of dealership visits=4, Last visit date=?, Date report submitted: Apr 20 17:15:42 EDT 2004

Sales=Don't Know, Service=Poor, bought there=Yes, scv_there=Yes,
There had a problem finding the problem. Which cost me an other $400.00 I wasn't please about
Number of dealership visits=4, Last visit date=this month, Date report submitted: 16 Jul 2003 17:56

Sales=Poor, Service=Avoid, bought there=No, scv_there=No,
This people don't care about customer satisfaction. Beware!
Number of dealership visits=1, Last visit date=Nov 2002, Date report submitted: 18 Jun 2003 21:14

Sales=Excellent, Service=Avoid,
Service Mgr. is very rude , harsh and sexually offensive. Don't bother the service advisor named Jodi with questions like when will my truck be ready , she doesn't have time for those petty questions (she has a major attitude !!!)also don't expect a call when the truck is ready. Stay away from this service dept. !!!
Date report submitted: NA

Dealership Rating:
Good sales department, good service
Fair sales, fair service
Conflicting or not enough information
Poor Service or Poor Sales Department
Avoid like the plague!!
Don't Know / No Experience
   
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This page was edited on: February 22, 2007