Reno Jeep/Chrysler/Plymouth - Reno, NV

3223 Mill St.

Visit Geno's Garage for Truck accessories.

The most recent reports are at the top of the list; the oldest are at the bottom.

Sales=Avoid, Service=Avoid, Parts=Don't Know, experience=no inventory.
these guys are as dishonest as they are incompetent. repeated visits were necessary for same problem. after warranty expired, they claimed problem was caused by collision damage. after the lazy slob dealer refused to comply with the warranty grievance procedure, dcx referred to carson dodge who fixed problem promptly and permanently.
Number of dealership visits=multiple, Last visit date=12/03, Date report submitted: Dec 16 20:57:42 EST 2003

Sales=Excellent, Service=Don't Know,
Bought a 2002 Jeep Grand Cherokee from here. I have to say it was the best car buying experience I've had. No pressure, great salesman (Dan Dunham). If only they sold trucks. Haven't had a chance to use the service department. Which is a good thing.
Carl     animals[at]yahoo.com
Number of dealership visits=1, Last visit date=Feb 02, Date report submitted: 06 Dec 2002

Sales=Excellent, Service=Excellent,
This isn't a Dodge dealership, but they will do any service work on Dodge trucks. The service manager, Kurt, owns a '94 Ram 2500 Cummins and is happy to do any service work. He does suggest taking any warranty work to Carson Dodge (as he does with his truck). I've been taking my Jeeps to this dealer for years, and been taking my '99 3500 ISB 4x4 there for service over the last year. They do a great job and are super reasonable; feel free to bring your own Diesel oil as well; they keep filters in stock. As for sales, if you're interested in a Jeep, buy here! All vehicles are $500 over invoice; no dickering and no high pressure sales. All-in-all a GREAT dealership; they also know all about the horror stories at Reno Dodge ;-). Reno Jeep, Carson Dodge, and Fallon Auto-mall are 5-star dealers, and are an absolute pleasure to deal with.

Dealership Rating:
	Good sales department, good service
	Fair sales, fair service
	Conflicting or not enough information
	Poor Service or Poor Sales Department
	Avoid like the plague!!
	Don't Know / No Experience

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This page was edited on: March 22, 2007