Angiuli Dodge - Staten Island, NY

Visit Geno's Garage for Truck accessories.

The most recent ratings are at the top of the list; the oldest are at the bottom.

Sales=Avoid, Service=Excellent, Parts=Good, bought there=Yes, scv_there=Yes, Buy_DaimlerChrysler_again=Yes,
Worst sales department I've ever dealt with. Dan was nice before the contract was signed, downright nasty afterward. I would never buy from this dealership again. Parts and Service however is is a whole different ball game. Freddy D. is outstanding and I will continue to use the service dept as long as I own this vehicle.
Number of dealership visits=20+, Last visit date=3/04, Date report submitted: Apr 19 08:01:07 EDT 2004

Sales=Poor, Service=Poor, Parts=Good, bought there=Yes, scv_there=Yes, Buy_DaimlerChrysler_again=Maybe,
No comments offered
Number of dealership visits=too many, Last visit date=12/03 1/04 2/04, Date report submitted: Feb 27 16:11:00 EST 2004

Sales=Excellent, Service=Excellent, Parts=Don't Know, bought there=Yes, scv_there=Yes, Buy_DaimlerChrysler_again=Yes,
New car sales was a pleasure they were honest and fair the car was delivered on time and the sales person was excellent. I would recommend this dealer anytime, they also show me how NJ dealer was over charging me on hidden fees.
The service dept was helpful and efficient. Had minor repairs, also would recommend the service dept.
Number of dealership visits=3, Last visit date=12/18/03, Date report submitted: Feb 20 18:42:17 EST 2004

Sales=Don't Know, Service=Poor, Parts=Excellent, bought there=Yes, scv_there=Yes, Buy_DaimlerChrysler_again=Yes,
Let Me just tell you DO NOT BRING A DIESEL TRUCK THERE. They want to change the most expensive part first like a $3000 injection pump without any regards to the bad lift pump known to Cummins. Although they are willing to listen to you as far as trouble shooting goes. But I did tell them to change the lift pump first ..
Number of dealership visits=4, Last visit date=1/04, Date report submitted: Jan 30 13:14:44 EST 2004

Sales=Fair, Service=Avoid, bought there=Yes, scv_there=Yes,
You are the king up until you sign the purchase contract. As soon as you sign it, you are just in the way. they ignore you while pursuing the next buyer. I admit I made a mistake. I received my NEW car with several deep gouges on the hood. When I pointed them out to the salesman he advised me to take it to their service center. I took it to the service center and the service rep. told me I needed an appointment. I took it back to the dealership and the salesman made a call to the service department and advised me to return there. I brought the car back and they made repairs to it. Not it is several years later and I am paying for my mistake. The hood has rusted through and the service manager is refusing to even make an appointment to view it. Buy your car someplace else.
Number of dealership visits=25, Last visit date=10/9/03, Date report submitted: Oct 9 14:14:05 EDT 2003

Sales=Avoid, Service=Don't Know,
Recently there was a 0% for 60 months deal from Dodge on the 2003 Dodge Caravan Sport. I called Angiuli Dodge two days prior to the end of the offer and they assured me that the deal will be extended the following week. I believe that they just wanted us to go in to the dealership. Once we got there, amazingly "there was nothing they could do even if they wanted to" and the 0% financing for 60 months ended just the day before. I explained to them that "Dan" said it would be extended and supposedly there were mixed wires. Then I decided to look at an older minivan, a 2002 with 20,000 miles. I was told by the salesperson that this minivan was traded in for another car. After putting down a deposit on the 2002, I went on Car Fax and found out it was a Rental Car for a Major Rental Company. These guys at Angiuli supposedly didn't know about it. Anyway, after going to Oasis Dodge in Old Bridge, New Jersey (which I may add was a pleasant experience) I called Angiuli to get my refund. The salesman was annoyed I didn't give him a chance like he asked. Anyway, this sales man called me back at home three times just one day after I was in his dealership looking for the 0% financing for 60 months. He basically begged me to bring back the car that I just purchased and he would beat the price. His last phone call to me that day was "good news! we can now offer you 0% 60 months financing". These guys at Angiuli Dodge in Staten Island would sell their mother to make a deal. They are the worst.
Number of dealership visits=1, Last visit date=11/02, Date report submitted: 07 Nov 2002

Sales=Don't Know, Service=Avoid,
Took truck in for safety recall for heater relay overlay on 1996 Diesel Dodge. This problem has caused fires! This place epitomized the 'New York Attitude...read bad'. They have this ridiculous first come, we may get to you today or we may not service policy. I could not give up my daily driver for an unspecified amount of time while they jerked off deciding what to do. They would NOT work with me and give me an appointment, or even make sure they had the parts. I ended up doing the recall myself (20 minutes) and got reimbursed from the warranty folks directly for parts. Parts department, however, is first class. They will work hard to get the right part the first time, and no request is too small.
Date Report Submitted: 01 Dec 2001

Dealership Rating:
	Good sales department, good service
	Fair sales, fair service
	Conflicting or not enough information
	Poor Service or Poor Sales Department
	Avoid like the plague!!
	Don't Know or No Experience

This page was edited on: March 29, 2007