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Jeff Wyler Dodge - Springfield, OH
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Sales=Don't Know, Service=Poor, Parts=Don't Know, bought there=No, scv_there=Yes,
Buy_DaimlerChrysler_again=Maybe,
i have a 98 dodge ram 2500 4x4 last week my brakes went completely out. same
thing happened about 8 months ago i took it to a brake shop and they replaced
the dump valve in the abs and it was fine. this time i took it to a dealer because
i thought they would offer a better warranty and i had an electrical problem.
i had it towed in to the dealer and they called me later that morning and told
me it was the abs controller so i said fine fix it. the next day they called
and said it was a busted brake line. i said good that's a lot cheaper than the
abs, but then they told me they needed that to reset the lights on the dash
that it couldn't be done by a computer. I do know a lot about trucks and the
first thing i did when they went out was check the fluid and bleed the brakes
which cannot be done with a busted brake line. so i told the lady this is impossible
and she told me i had to talk to the tech. the next day i went in there i talked
to the tech and asked him about resetting the dash lights with the computer
and he said it couldn't be done. then i told him there wasn't a broken line
when i had the truck at the house. he said they didn't notice it until they
were done working on it. i said i have to pay for something you guys broke and
he told me it would have broke anyway. i asked to see the line and he said they
threw it away. so finally i just paid the $992.48 and left never going back
again.
my sister took her truck there a few years ago and they put the wrong rear window
in and when she told them about it they said there was no way they put the wrong
window in until she told them hers had ram heads in the window. then they said
there bad and switched it. what IDIOTS or CROOKS
dodge needs to do something about there automatic trannys. i've owned 4 rams
and have put 4 trannys in under 90,000 miles. the bottom of the door rust on
every one I've owned, light switch caught fire fuel gauge always breaks. if
dodges didn't have cummins i wouldn't buy one
Submitted by: kevin h halerazor80[a]yahoo.com
Number of dealership visits=4, Last visit date=9-20-04, Date report submitted:
Sep 21 19:21:28 EDT 2004
| Dealership Rating: |
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| Good sales department, good service | |
| Fair sales, fair service | |
| Conflicting or not enough information | |
| Poor Service or Poor Sales Department | |
| Avoid like the plague!! | |
| Don't Know / No Experience | |
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This page was edited on: February 16, 2007