Wally Armour Chrysler Dodge Jeep Inc - Alliance, OH

Visit Geno's Garage for Truck accessories.

The most recent reports are at the top of the list; the oldest are at the bottom.

Sales=Excellent, Service=Excellent, Parts=Excellent, bought there=Yes, scv_there=Yes, Buy_DaimlerChrysler_again=Yes,
No comments offered
Submitted by: kevin
Number of dealership visits=6, Last visit date=11-25-2005, Date report submitted: Nov 26 19:36:33 EST 2005

Sales=Poor, Service=Poor, Parts=Poor, bought there=Yes, scv_there=Yes, Buy_DaimlerChrysler_again=Yes,
In January of 2005, I needed to buy a new or used Dodge truck. I went to Wally Armour to "experience the difference" of a five star rated dealership, but they did not have any trucks I wanted to buy. Instead, they talked me into buying a 1990 Lincoln sedan, which they claimed was "like new" and a "grocery getter." Al Armour claimed that this Lincoln had all new tires, new battery, and would cause no problems. (The car was not on the lot, it was in the garage.) I purchased this vehicle, and brought it back to the dealership within one week because my headlights would not work.
The repair staff could not fix the problem and sent me away to drive home in the dark without headlights. Eventually, it took them two days to fix the problem, which I had to pay for and rent a vehicle to get to work. The next week, I filled the gas tank and drove to work. The fire department
showed up because my gas tank was leaking so badly in the parking lot. At this point, I only had the car for two weeks. I wanted to return the car and buy another one, but Al Armour would only offer me $1200 on trade, which means I would have lost $2,800 on this car. I kept the car, and the next week, the transmission went out. I drove it to the dealership, and the repair staff refused to service it, so I had to drive it to a trani shop. Because I drove it farther, the whole transmission needed to be replaced. It cost $1,300 dollars and would take a week to repair. I was in dire need of transportation, so I went back to the dealership. They still offered me $1,200 on trade for a car that wouldn't work, and gave me $500 to defray the cost of the transmission. I could not afford to miss any more work, and I needed reliable transportation, so I bought a new Dodge truck from Wally Armour. I chose not to take the low trade in on the Lincoln. To put the icing on the cake, the dealership lied on my credit application to Chrysler Financial. I feel I am a victim of bait and switch and predatory sales practices. I plan to take this dealership to court over this miserable and costly experience.
Because of their unfair sales practices, Never shop at Wally Armour.
Submitted by: Bret
Number of dealership visits=1, Last visit date=5/02, Date report submitted: Jul 6 09:18:14 EDT 2005

Sales=Poor, Service=Don't Know, Parts=Don't Know, bought there=No, scv_there=No, Buy_DaimlerChrysler_again=Yes,
I was looking to buy a 3/4 ton diesel truck. They tried to sell me a half ton off the lot. Why would you want to sell someone a less expensive product? Salesman insulted my intelligence and badgered me about buying the truck they used to plow their parking lot. On top of that, they offered $300 for my trade-in: a seven year old half ton 4x4. They would have thrown it on their used lot for $4500. I was never so insulted.
Submitted by: Withheld by request
Number of dealership visits=1, Last visit date=5/02, Date report submitted: Mar 1 12:12:33 EST 2005

Sales=Excellent, Service=Don't Know, Parts=Don't Know, bought there=Yes, scv_there=No, Buy_DaimlerChrysler_again=Yes,
Would highly recommend this dealership to anyone....and already have!
I love my Durango and would not trade it for the world!
Shannon     beautsmiles[a]yahoo.com
Number of dealership visits=1, Last visit date=10/2003, Date report submitted: Aug 2 04:21:41 EDT 2004

Dealership Rating:
	Good sales department, good service
	Fair sales, fair service
	Conflicting or not enough information
	Poor Service or Poor Sales Department
	Avoid like the plague!!
	Don't Know / No Experience

This page was edited on: February 16, 2007