Whiteside Dodge - Mt. Sterling, OH

Visit Geno's Garage for Truck accessories.

The most recent reports are at the top of the list; the oldest are at the bottom.

Sales=Excellent, Service=Excellent, Parts=Excellent, bought there=Yes, scv_there=Yes, Buy_DaimlerChrysler_again=Yes,
This dealership has integrity, that's something others need to learn. The owner is honest and straight with you, there is no BS with the salesmen, I have bought from them all. The service manager wears a tie, and knows what he is doing, when they say something will be fixed, it is fixed.
Parts department is excellent. I do my homework before I even think about buying, and these guys usually get me a better deal than I expected. They want your repeat business and you can tell. I dread ever needing to go to another dealership...and I'm a Chevy guy! The bottom line is this is a small dealership that performs like a big one should, and probably outsells some twice their size due to their professionalism and integrity. Drive a 100 miles to buy from them...you won't be sorry.
The Ram I bought, but do not own now, was a good truck. Typical Dodge transmission and the dealer put a Chrysler rebuild in it before I bought...at the same price I was quoted before it went out on the
2nd test drive...
Submitted by: Mark Overly     quarterwave[a]yahoo.com
Number of dealership visits=12, Last visit date=4/20/06, Date report submitted: Jun 20 20:27:52 EDT 2006

Sales=Excellent, Service=Excellent, Parts=Excellent, bought there=Yes, scv_there=Yes, Buy_DaimlerChrysler_again=Yes,
Just a great small town dealership that really, honestly, sincerely cares that you are happy with any service you get from them. Purchased 2 Cherokees and a Plymouth Minivan from them. Bought my Durango online after consulting with them, nice to have a dealer say "that's a good deal jump on it, we'll inspect it for you, no charge" They found nothing wrong... now that is somebody you can trust.
I'll always buy my cars from the boys down at Gus' place
Jim Beidler     driveandpay[a]hotmail.com
Number of dealership visits=25, Last visit date=May 2004, Date report submitted: Jul 13 16:01:27 EDT 2004

Sales=Excellent, Service=Excellent, Parts=Excellent, bought there=Yes, scv_there=Yes, Buy_DaimlerChrysler_again=Yes,
I have a 96 Dodge Caravan with 171,850 miles on it which was purchased from, and serviced by, Whiteside Dodge. This vehicle burns NO oil, nor remotely "performs" like a vehicle with this type of mileage. The service manager is very knowledgeable, friendly and trustworthy. His motto is "if it's not broke, don't fix it". For example, I brought in my van at approximately 130,000 miles for an air conditioning problem. The service manager, and service technicians, told me the compressor was going out, but I might as well wait until it actually goes before replacing it - and they didn't charge me a dime to inspect it the vehicle. I got approximately another year out of the air conditioning system before it went completely. Another incident was with my brakes, which were nearly shot. The service manager called me to tell me that I could save over $200 if my husband did the brake job vs. their service shop completing the work. So they "fixed" the brakes enough to get me home, and the husband completed the work at a fraction of the cost. A more recent event was that the air conditioning system was cooling. The service manager, my "best friend", not only told me how to recharge it myself, but also wrote down the exact parts and instructions. It was a cinch!! Do I recommend these guys - ABSOLUTELY!!!! Two more things you should know - our bank screwed up the financing agreement and never issued a title to us for this van. Had it not been for the owner of Whiteside Dodge, I most likely would never have received the title - and he delivered it himself!!!
I highly recommend this dealer and dealership. If you have any questions, comments or concerns, just send them to me and I will answer. You know your "vision" of the dealership - well you've found it. E-mail me, and I can tell you even more positive things about them. No, they don't pay me - I pay them! I have two other Dodge vehicles and I ONLY TRUST them to service them. One was purchased through this dealer in 2001 and has never needed anything other than usual maintenance (oil change, etc.), the other was purchased through my husband's bank.
Trish Barbee        tbarbee[a]columbus.rr.com
Number of dealership visits=20???, Last visit date=4/2/04, Date report submitted: Apr 6 23:24:09 EDT 2004

Sales=Excellent, Service=Fair,
Sales was very good to me. They at least made me feel like I got a good deal, and I was very comfortable as a buyer. As a mechanic myself, I am VERY disappointed in the quality of the work done. (Had an engine rebuilt and there is not a seal on it that does not leak) The service MGR was very helpful with some warranty situations and his help is why I didn't rate poor. They are nice people and make it worth going to. Service means well, but alas I have an engine with 50000 miles that leaks oil like a 78 gremlin with 300000 miles.....
Tony Obert    bobcat_wd9[a]yahoo.com
Number of dealership visits=A few, Last visit date=Fall 2001, Date report submitted: 18 Nov 2002

Dealership Rating:
	Good sales department, good service
	Fair sales, fair service
	Conflicting or not enough information
	Poor Service or Poor Sales Department
	Avoid like the plague!!
	Don't Know / No Experience

This page was edited on: February 16, 2007