Chaparell Dodge - Ada, OK

Visit Geno's Garage for Truck accessories.

The most recent reports are at the top of the list; the oldest are at the bottom.

Sales=Excellent, Service=Excellent, Parts=Don't Know, bought there=Yes, scv_there=No, Buy_DaimlerChrysler_again=Yes,
Have just purchased our third Dodge Ram with cummins engine from this dealer and we don't even live in Oklahoma. Bought them over the phone with help of sales person Sam Starr. He will cut you the best deal and is not afraid to spend time with you over the phone or in person. The last two trucks purchased even had a LineX bedliner and towing stuff(fifth wheel hitch) in it when we arrived. Sam made the arrangements with our request & it was ready to go when we got there. A lot of sales persons at other dealers don't have a clue about their product. Sam is very knowledgeable and I am confident the rest of the sales staff is also. If you have any questions about Dodge trucks I would suggest you give Sam a call if he doesn't have the answer he will get it and get back to you. Tell him exactly what you want and he will Fax you a quote in a very reasonable time. I have spent some time at the dealer & observed their service department in operation and they are also very helpful. This is a small dealership with a very responsive staff. If you are ever near Ada stop by and see them. I am not a friend or relative of anyone at the dealership...just my opinion...I have traveled twice from California and once from Texas to pick up my new vehicle & have never had such a pleasant experience with an auto dealer. They sell mostly trucks (a lot for a small dealership) but can probably get you any Chrysler product you would like.
Len      jarmlb[at]cs.com
Number of dealership visits=3, Last visit date=9/16/03, Date report submitted: Dec 13 15:10:52 EST 2003

Sales=Excellent, Service=Don't Know,
Prices CAN'T be beat! They will sell at invoice and subtract rebates. I got a $39,580 truck (LOADED) for just over $31K. Ed in Sales went the extra mile to explain every detail to a VERY picky customer (ME!) He even went to the extent of adding power/heated mirrors at no charge (I know they are standard, but the package had some lame towing mirrors that you had to manually adjust. Seeing as how much my girlfriend wants to drive it, I figured power mirrors were worth it). Ed spent almost 2 hours on the phone with me talking over price. Outside of USAA (a military insurance company) their rates for financing were also the best.
Number of dealership visits=NA, Last visit date=NA, Date report submitted: 19 Jul 2002

Sales=Excellent, Service=Excellent,
Wonderful people went the extra mile for me!
Date report submitted: 13 Apr 2002

Dealership Rating:
	Good sales department, good service
	Fair sales, fair service
	Conflicting or not enough information
	Poor Service or Poor Sales Department
	Avoid like the plague!!
	Don't Know / No Experience

This page was edited on: February 22, 2007