Ferguson Dodge - Norman, OK

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The most recent reports are at the top of the list; the oldest are at the bottom.

Sales=Avoid, Service=Poor, bought there=Yes, scv_there=Yes,
I have purchased two trucks at Ferguson Dodge in Norman, OK within 6 months of each other. The first one that my wife and I bought was a 2001 Dakota, which we were lead to believe we had to take a hit on because it was a lease vehicle. I really didn't realize until we went to trade in the 1st truck how much we had been “taken for”. After trying to make a deal on a 2003 Dakota at Ferguson and the salesman (the same one that sold us both of our trucks) informed us we were “upside down on the 1st one because we had been given a bad deal (guess he had forgotten he was the one that sold it to us). We let him go ahead and give us a quote on another vehicle, but he told so many stories that he couldn’t even keep straight what he had already told us. We decided to leave and go to another dealership because of his actions. After visiting with a salesman at another dealership and finding a vehicle that had more options than the one at Ferguson we offered what we thought was a fair price and made the deal.
As far as we are concerned Ferguson Dodge salesmen truly represent the old adage of what car salesmen are all about.
I’ve also had several problems with my truck and the service department wasn’t much better than the sales department.
My recommendation would be NOT TO PURCHASE A VEHICLE FROM FERGUSON DODGE unless you have money to burn! Don’t get taken by these clowns!
Shane
Number of dealership visits=3, Last visit date=March 2003, Date report submitted: 02 Jul 2003 23:00

Dealership Rating:
	Good sales department, good service
	Fair sales, fair service
	Conflicting or not enough information
	Poor Service or Poor Sales Department
	Avoid like the plague!!
	Don't Know / No Experience

This page was edited on: February 22, 2007