Johnsons of Enid - Enid, OK

Visit Geno's Garage for Truck accessories.

The most recent reports are at the top of the list; the oldest are at the bottom.

Sales=Poor, Service=Don't Know, Parts=Don't Know, bought there=No, scv_there=Yes, Buy_DaimlerChrysler_again=Maybe,
Went to purchase a new 2006 1-ton dually and was told that my trade in would be enough, went to close deal and was told that they would need another 3 or 4 thousand dollars in addition to my trade-in.
Submitted by: Dean Roark        droark2[a]yahoo.com
Number of dealership visits=1, Last visit date=6 May 06, Date report submitted: May 5 12:24:15 EDT 2006

Sales=Don't Know, Service=Poor, bought there=No, scv_there=Yes,
Service department doesn't listen to the customer. I brought my 97 Cummins in for a 75,000 mile service and told them what I wanted done. They did a couple more things and tried to charge me for them. Additionally, I found what appeared to be tobacco spit on my door when I picked the truck up. This is a far cry from the service department at the dealership I bought my Ram from. They used to wash my truck on Saturdays and if my truck was going to be in service for more than an hour, they'd loan me a car for the time it was in their shop.
Both of these dealerships are rated "5-Star." What kind of service (or lack thereof) does it take to be less than that? If you're going to call a dealership "5-Star," it should stand out from the rest, shouldn't it???
Number of dealership visits=4, Last visit date=July 20, 2003, Date report submitted: 25 Aug 2003 23:25:05

Dealership Rating:
	Good sales department, good service
	Fair sales, fair service
	Conflicting or not enough information
	Poor Service or Poor Sales Department
	Avoid like the plague!!
	Don't Know / No Experience

This page was edited on: February 23, 2007